With all this talk of encrypting and storing passwords, I have a best
practices question.

I am currently working on a reservations system for a tours company. One of
the BIG goals of this system is to cut down on no shows.

Each space needs to be reserved since there are only X amount of spaces to
fill on each trip. They want to require a 50% non refundable deposit when
ordering through this system. Say each one is $80 total, so they want 40 up
front. BUT here is the big but. Since the remainder of the payment is due at
the time of the tour, they want to let the customer choose method of payment
for the whole thing, whether that is putting the total amount on the CC,
Check or cash. Basically they want the card number to charge you the 40 if
you no show and charge the 40 bucks and in case the trip is rained out, they
don't have to refund the 40 for everyone else who reserved. At firstthey
wanted me just to take and store the CC # to which I said "No F'n way". SO I
need to come up with an acceptable solution. BTW, Customer is made aware of
the 50% non refundable charge by answering yes to a disclaimer BEFORE they
place the reservation. The slight catch is that these reservations can be
made up to a year in advance..

What would you do?

Here is my thinking.... Pre auth everyone for 40, don't settle. Day of trip,
the owner goes in to the online processer
 and finds the preauths for the trip and either settles or runs an entirely
new transaction
 based on if the preauth is still available. My question is it possible to
create a new transaction or settle on a n older preauth from a previous
transaction within Authorize.net's or payflow's merchant control panel???
THat way day of the trip, he can go in and charge all the customers that
want to pay with CC and settle his no shows. Am I barking up the right tree
or is there a better way???

Thanks,
Jeff


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