A good "token" for me would be a long-term solution to problems such as "upgrades" (which are almost always buggy to a degree...) or anytime something happens to primary systems.
I would like to see AHP implement some sort of failover setup where they can upgrade online production servers, but also have a duplicate VPS, separate from those being upgraded, that can be brought online very quickly in case of a problem such as we've experienced. Like I've said before, I'd be willing to pay more to get the failover setup, and being willing to implement it without paying for a second full VPS would be a good starting point. I'm going to be talking to Greg about this when the dust settles. Anyone have any thoughts on this? Rick > -----Original Message----- > From: Michael E. Carluen [mailto:[EMAIL PROTECTED] > Sent: Wednesday, February 27, 2008 12:07 PM > To: CF-Talk > Subject: RE: The unofficial ahphosting status thread > > @Terry: Yes, everything is working on my end, including the CP. As Jeff > noticed, it's a tad bit faster too. You're probably on the same box as Mary > Jo, where as I recall, Greg said it was 'toast'- but I'm just guessing. So > like everyone, I am just waiting the official word of conclusion. > > I share my sentiments with Charlie. I knew getting into AHP that it was a > just micro-operation, so I wont claim ignorance on the known risk on such > type of small biz even at the time I engaged with Greg's company. > > Collectively, if we monetize the loss of time, productivity, and revenue > wasted during this incident, it would total up to be quite a significant > amount. We all know that Greg has already lost (and probably will loose > more) customers because of this. And his customers including myself, has > lost customers as well. On day 1, I was demo-ing my sites to a potential > client, but to my embarrassment, none worked. I certainly hope (expect?) > that Parallels/SWS admit to some accountability/responsibility to this. And > with such responsibility, comes some sort of gesture to repair > relationships: monetary or otherwise to AHP, which then gets passed on to > AHP customers. No, I am not implying having lawyers with fangs and suckers > getting involved. Just a 'gesture', a mere token. > > My .02. > > > > > > -----Original Message----- > > From: Charlie Griefer [mailto:[EMAIL PROTECTED] > > Sent: Wednesday, February 27, 2008 8:29 AM > > To: CF-Talk > > Subject: Re: The unofficial ahphosting status thread > > > > btw, just thought i'd throw out an "i'm not leaving". i'm relatively > > new to AHP and i'll take it on faith for now that this outage is the > > exception rather than the rule. I'm choosing to look at it as, "hey, > > my host was taking the initiative to upgrade the software that i get > > to use... without me having to ask, and without any increase in > > price." > > > > it obviously didn't go well, but you can't fault the intentions. i'm > > not debating the fact that 8 days is a long time to be encountering > > issues... but there's only so much you can do when you're one guy. in > > different situations, being with a small company has its advantages > > (direct access to the person you need to talk to at almost any time > > day or night, for example), so i'm not going to complain (too much) > > about it when it doesn't happen to work out in my favor. > > > > just my $0.02, fwiw. > > > > On Wed, Feb 27, 2008 at 8:24 AM, Charlie Griefer > > <[EMAIL PROTECTED]> wrote: > > > i emailed greg yesterday just to see if everything was "done" (as in, > > > "we expect everything should be working, so please report any issues" > > > versus "we are not done, so you may still encounter intermittent > > > issues"). > > > > > > he did mention that he'd been doing his best to keep the support page > > > of the site up to date, and planned for another update as soon as > > > today. i hadn't even thought to look there thru all of this :\ > > > > > > http://ahphosting.net/support/ > > > > > > > > > > > > > > > On Wed, Feb 27, 2008 at 6:53 AM, Terry Schmitt <[EMAIL PROTECTED]> > > wrote: > > > > It's getting strangely quiet... > > > > Has everyone left ahp or are things working? > > > > > > > > I remain the same with http operational and ftp, vcp, and mail down. > > > > I just called ahp and Greg's mailbox is full, so at this point, I > > have absolutely no idea what the status of this mess is. > > > > It's hard to make a stay or go decision without any info, so it > > appears, at this point, that the decision is getting made for me. > > > > There are other Virtuozzo CF hosting companies out there, but I sure > > can't find any info that any of them are having the trouble that we are > > having. I'd really hate to switch hosts and run into the same darned > > problem somewhere else though. > > > > Guess I'll flip a coin... > > > > > > > > > > > > > Since there are quite a few concerned ahphosting customers here, I > > > > > thought I'd start this thread instead of using the lengthy "Holy > > > > > Grail" thread. > > > > > > > > > > My current status on a VPS is: > > > > > http up about 80% since Sunday. > > > > > email down 100%. > > > > > RDC comes and goes. Currently down. > > > > > FTP down 100%. > > > > > > > > > > > > > > > > > > > > > > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Adobe® ColdFusion® 8 software 8 is the most important and dramatic release to date Get the Free Trial http://ad.doubleclick.net/clk;160198600;22374440;w Archive: http://www.houseoffusion.com/groups/CF-Talk/message.cfm/messageid:299988 Subscription: http://www.houseoffusion.com/groups/CF-Talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.4
