Hi All, Wow, talk about advice to spare.
Ok, that resturant analogy perfectly describes the situation. In fact I may use that on her :) Documentation: I learned the hard way that you do this, I save every email, all my notes, anything, I even recorded down our telephone conversation (on paper not on tape) So that gives me a good solid footing in terms of legality. As for the past and what work has already been done, the original site was completed and fully tested last year. I was paid and everyone in the office was happy with what I had done. It happens that this office manager is new and wasn't around for the creation of the site. So what I'm getting from what everyone has said is that I either write this off as a loss or stand up for myself in a number of ways, either through court, making her bluff or taking her to resturant for breakfast (j/k) It is a situation about principals in the end and I guess the right thing to do would be to tell her flat out what I expect. Now I'm not too wild about going the court route (as I don't have much cash for this) but I have no problem what so ever about blocking her administrative access. Just more to think about I suppose. It's one thing to say the customer is always right but not when the deal in bad faith. FAQ: http://www.thenetprofits.co.uk/coldfusion/faq Archives: http://www.mail-archive.com/[email protected]/ Unsubscribe: http://www.houseoffusion.com/index.cfm?sidebar=lists

