Mark, Lay down soem ground rules or services guidelines. Politely explain your situation to her, and if she is not in favor of working together to make things go more smoothly, let her go.. unless she is making you tons of money, I doubt its worth the hassle. There are lots of people on the net who need sites, just takes a little looking around.
I am a college senior and have been doing contract work on the side for about 3 years now. I always write up an agreement for them to comply with in terms of rates, changes, updates, modifications, etc... and when questions arise I just point to that. Im sure it is not 100% legally binding but at least expectations are out in the open. Hope that helps. Mike -----Original Message----- From: Mark Smeets [mailto:[EMAIL PROTECTED]] Sent: Saturday, March 16, 2002 1:13 PM To: CF-Talk Subject: OT: Advice and opinion on client who has a problem paying bills Hi All, I realize this is off topic but I could use some advice from everyone on this list. I have a client that is very stingy when it comes to paying bills. I've already had one incident with her and that resulted in her getting out of paying the majority of the bill but this time I fear when she gets her next invoice, I'll have more trouble with her. The thing she likes to do is call me up and tell me there's a problem with the site and of course since I'm just being the nice guy (the kiss of death I know) I can just pull the site code up and see if I can find the problem. Now the latest incident was a case of the links page not working correctly, I told her it would take an hour to track down and fix and she put up quite a fuss when I told her that she would be charged for this. (She tried to argue her way out of paying) In the end I went ahead and fixed the problem and I sent her a confirmation email before the work was started as well. She never replied to that confirmation email even though I asked her too. So now I'm wondering what are my options. I know I'm going to have trouble collecting from her, I mean there's more to their next invoice than this links page and she is well aware of my rates. I don't exactly have the funds to take her to small claims court either. The only option I have come up with is this. I can change the administrative status on her account to "Disabled" instead of "Enabled" but I think I run into a problem there because they already paid for the web site last year. These are all new changes and problems. I figure if I go this route then the BS will end and at least I will get my money. (She doesn't have FTP access) Any ideas are most welcome, I'm not exactly in a position to just dump her as client but I'm getting sick and tired of being taken for a ride. -------------------------------------- Mark Smeets / stranger0 / ICQ: 1062196 [EMAIL PROTECTED] http://www.prowerks.com/stranger "Life is a series of small victories" - Gene Simmons FAQ: http://www.thenetprofits.co.uk/coldfusion/faq Archives: http://www.mail-archive.com/[email protected]/ Unsubscribe: http://www.houseoffusion.com/index.cfm?sidebar=lists ______________________________________________________________________ This list and all House of Fusion resources hosted by CFHosting.com. The place for dependable ColdFusion Hosting. FAQ: http://www.thenetprofits.co.uk/coldfusion/faq Archives: http://www.mail-archive.com/[email protected]/ Unsubscribe: http://www.houseoffusion.com/index.cfm?sidebar=lists
