HI, Sorry for the SPAM! I have created the script however I am having issues with the document transformation.
I have the template file uploaded and set correctly however the end result is just the template file. Thanks for your help. On Sat, Mar 22, 2014 at 3:20 AM, Lelio Fulgenzi <[email protected]> wrote: > That's fantastic. > > Thanks so much. > > > --- > Lelio Fulgenzi, B.A. > Senior Analyst, Network Infrastructure > Computing and Communications Services (CCS) > University of Guelph > > 519‐824‐4120 Ext 56354 > [email protected] > www.uoguelph.ca/ccs > Room 037, Animal Science and Nutrition Building > Guelph, Ontario, N1G 2W1 > > ------------------------------ > *From: *"Ryan LaFountain (rlafount)" <[email protected]> > *To: *"Lelio Fulgenzi" <[email protected]> > *Cc: *[email protected], "Andrew Grech" <[email protected]> > *Sent: *Friday, March 21, 2014 1:16:53 PM > > *Subject: *Re: [cisco-voip] CCX 9.0 Upload File > > Hi Lelio, > > That’s one of the advantages of using the Repository. If you use the > Upload Document step to place the doc in the Repository it is replicated > across to the other node automatically and is contained within DRS backups > for B&R. > > Thank you, > > Ryan LaFountain > Unified Contact Center > Cisco Services > Direct: +1 919 392 9898 > Hours: M - F 9:00am - 5:00pm Eastern Time > > On Mar 21, 2014, at 1:04 PM, Lelio Fulgenzi <[email protected]> wrote: > > > We're currently using an SQL database to store open/closed details but > have been considering using an XML file instead. > > We have an HA configuration right now. Are files like this shared/updated > automatically via replication or does that have to be written into the > script? > > Lelio > > > --- > Lelio Fulgenzi, B.A. > Senior Analyst, Network Infrastructure > Computing and Communications Services (CCS) > University of Guelph > > 519‐824‐4120 Ext 56354 > [email protected] > www.uoguelph.ca/ccs > Room 037, Animal Science and Nutrition Building > Guelph, Ontario, N1G 2W1 > > ------------------------------ > *From: *"Ryan LaFountain (rlafount)" <[email protected]> > *To: *"Andrew Grech" <[email protected]> > *Cc: *[email protected] > *Sent: *Friday, March 21, 2014 12:09:45 PM > *Subject: *Re: [cisco-voip] CCX 9.0 Upload File > > Hi Andrew, > > I wouldn’t use the /opt/cisco/uccx/Customer directory even though the > readme tells you to :) > > I would save XML files as documents to the Document Repository using the > Upload Document step after calling the Authenticate User step and read the > document from the Repository. This is much more resilient and easier to use > IMO. > > Thank you, > > Ryan LaFountain > Unified Contact Center > Cisco Services > Direct: +1 919 392 9898 > Hours: M - F 9:00am - 5:00pm Eastern Time > > On Mar 21, 2014, at 10:24 AM, Andrew Grech <[email protected]> wrote: > > Hi I'm trying use the emergency script from > https://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_9_02/design/guide/script_repository_902.zip.html > > I don't understand "and they should be place in customer location of > UCCX". From googling and debugging today I'm assuming this has something to > do with the method "System.getProperty(“uccx.customer.dir”)" > and /opt/cisco/uccx/Customer. > > Where is /opt/cisco/uccx/Customer located? Is this directory separate to > the documents management in UCCX? Do I initially have to SFTP these files > directly to the server? > > Thanks > > Andrew > _______________________________________________ > cisco-voip mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/cisco-voip > > > > _______________________________________________ > cisco-voip mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/cisco-voip > > > >
emergency_test_cens.aef
Description: Binary data
_______________________________________________ cisco-voip mailing list [email protected] https://puck.nether.net/mailman/listinfo/cisco-voip
