OK, so just an update for anyone else having this problem... I used Prime Collaboration Deployment 10.5.2 and the upgrade worked fine... it was actually really easy.
One caveat though, you must install the ciscocm.version3-keys.cop.sgn update prior to attempting the upgrade. I used the same UCSInstall_UCOS_10.5.1.10000-7.sgn.iso file I was trying to use before... no idea why it worked with PCD. PCD is really easy to setup and use too. Jonathan On Tue, Mar 10, 2015 at 12:05 PM, Jonathan Charles <jonv...@gmail.com> wrote: > Yeah, I a went thru the Cisco Live upgrade to 10 thing, it said PCD may be > the way to go... let me try it... see what it does... > > > J > > On Tue, Mar 10, 2015 at 11:44 AM, Ryan Huff <ryanh...@outlook.com> wrote: > >> Martin, >> >> I have done a 7.1.3 to 10.5.1 before; I bit the bullet and setup PCD, and >> it went off without a hitch. >> >> Thanks, >> >> Ryan >> >> >> ------------------------------ >> From: m...@bilobit.com >> To: jonv...@gmail.com; ryanh...@outlook.com >> CC: cisco-voip@puck.nether.net >> Subject: AW: [cisco-voip] Upgrade 9.1.2 to 10.0 fails... >> Date: Tue, 10 Mar 2015 16:32:28 +0000 >> >> >> At the moment i have the same problem with a jump upgrade from >> 7.1.3.10000-11 to 10.5.2. It also does not work to 10.5.1. >> >> >> >> The same: Removed all subs, all network etc. is ok, NTP reachable and >> synchronized and so on. >> >> >> >> *arghl* >> >> >> >> *Von:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] *Im >> Auftrag von *Jonathan Charles >> *Gesendet:* Dienstag, 10. März 2015 16:23 >> *An:* Ryan Huff >> *Cc:* cisco-voip@puck.nether.net >> *Betreff:* Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails... >> >> >> >> It is a jump upgrade (we are moving from a pizza box to vmware), I am >> doing the upgrade offbox to then import data to a 10.5.1 BE6K... >> >> >> >> I have rebooted it dozens of times... there is just one server (I have >> removed the other subs)... >> >> >> >> >> >> Jonathan >> >> >> >> On Tue, Mar 10, 2015 at 9:59 AM, Ryan Huff <ryanh...@outlook.com> wrote: >> >> In your email below it seemed you were trying an update from 10.0.1 to >> 10.5.1 >> >> If you are coming *FROM* 9.1.2, you may be hitting this bug >> https://tools.cisco.com/bugsearch/bug/CSCup45923 >> >> On page 3 of the 9.1.2 SU2 release notes ( >> http://www.cisco.com/web/software/282074295/113937/cucm-readme-912su2-Rev2.pdf) >> it warns of this bug. The reported work around is to go directly to 10.5.1. >> >> f you are suggesting that you are still receiving the unknown error when >> trying to directly upgrade 9.1.2 *TO* 10.5.1, then I'd go ahead and >> raise a TAC case. >> >> If this isn't a production cluster or I didn't mind taking it down, I'd >> reboot the cluster then try a 9.1.2 -> 10.5.1 upgrade and if I still got >> the error, I'd raise a TAC case. >> >> Thanks, >> >> Ryan >> >> ------------------------------ >> >> Date: Tue, 10 Mar 2015 09:41:10 -0500 >> Subject: Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails... >> From: jonv...@gmail.com >> To: ryanh...@outlook.com >> CC: agrec...@gmail.com; cisco-voip@puck.nether.net >> >> >> >> I applied the RSA cop file... the version from is 9.1.2.11900-12 >> >> >> >> I have tried going to: >> >> >> >> 10.0.1.11900-2 >> >> 10.5.1.10000-7 >> >> >> >> Same errors every time. >> >> >> >> All of them are the non-bootable ISO. >> >> >> >> >> >> >> >> Jonathan >> >> >> >> On Tue, Mar 10, 2015 at 6:22 AM, Ryan Huff <ryanh...@outlook.com> wrote: >> >> Jonathan, >> Have you applied any other cop or engineering special files besides the >> version 3 keys? >> Is your cluster based on the unrestricted export version or the >> restricted export version? Does the update your applying match (restricted >> versus unrestricted) >> Can you list out the specific version of 10.0.1 you are using and the >> specific version version of 10.5.1 that you want to go to? >> If you do a "show version active" on all the cluster nodes; what do you >> see? Is it the same on all nodes? >> I assume you tried to download a new image file from CCO and use that? >> Thanks, >> Ryan >> >> >> >> -------- Original Message -------- >> From: Jonathan Charles <jonv...@gmail.com> >> Sent: Tuesday, March 10, 2015 01:30 AM >> To: Andrew Grech <agrec...@gmail.com> >> Subject: Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails... >> CC: Cisco VoIP Group <cisco-voip@puck.nether.net> >> >> Well, that didn't work... SFTP'd the ISO to the box, same error... >> >> >> >> Same error message... >> >> >> >> >> >> >> >> Jonathan >> >> >> >> On Mon, Mar 9, 2015 at 11:45 PM, Jonathan Charles <jonv...@gmail.com> >> wrote: >> >> It is re-running after SFTPing from a Windows box (FreeFTPd)... >> >> >> >> >> >> Jonathan >> >> >> >> On Mon, Mar 9, 2015 at 11:31 PM, Andrew Grech <agrec...@gmail.com> wrote: >> >> Hi john, I've had a ISO from Linux to prime with bad permissions and had >> this error >> >> On 10/03/2015 1:13 PM, "Jonathan Charles" <jonv...@gmail.com> wrote: >> >> OK, let me try via SFTP (Windows box)... see what happens... >> >> >> >> >> >> Jonathan >> >> >> >> On Mon, Mar 9, 2015 at 9:26 PM, Charles Goldsmith <wo...@justfamily.org> >> wrote: >> >> Given that it is complaining about accessing the upgrade file, are you >> using dvd image/dvd on the host or sftp? I'd try a different method to see. >> >> >> >> Not a whole lot of information, but I have seen SFTP cause similar >> issues, I think it was a permissions problem on a linux setup using openssh. >> >> >> >> On Mon, Mar 9, 2015 at 8:16 PM, Jonathan Charles <jonv...@gmail.com> >> wrote: >> >> Getting error: >> >> >> >> >> >> Error encountered: An unknown error occurred while accessing the upgrade >> file. Warning: A system reboot is required when the upgrade process >> completes or is canceled. This will ensure services affected by the upgrade >> process are functioning properly. >> >> >> >> Tried upgrade from to 10.0.1 and 10.5.1, same errors... >> >> >> >> I have applied the ciscocm.version3-keys.cop.sgn patch, no change in >> behavior... >> >> >> >> >> >> Any ideas? >> >> >> >> >> >> >> >> Jonathan >> >> >> >> _______________________________________________ >> cisco-voip mailing list >> cisco-voip@puck.nether.net >> https://puck.nether.net/mailman/listinfo/cisco-voip >> >> >> >> >> >> >> _______________________________________________ >> cisco-voip mailing list >> cisco-voip@puck.nether.net >> https://puck.nether.net/mailman/listinfo/cisco-voip >> >> >> >> >> >> >> >> >> > >
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