Ultimatly I am looking for broadband access at home, I am currently on Shaw, and am looking for static ip's (as I would like to run my own servers, as allowed in most business orientated usage policies). So external mail, dns, firewall, etc, should not pose a problem for me.
I dont mind Shaw currently, although the upload speed does suck, and the ip address bounce did affect me for about 7 hours or so. Plus, the whole server bit will likely get me slapped. The main reason I am asking this, is I am quite close to a telephone exchange, and 7 hops from downtown on shaw. So I am looking for dsl. AFAIK AT&T doesnt offer dsl outside of the downtown core, and Telus isnt much of an option for dsl (I too hate the big giant), so I am basically looking at Nucleus, unless I can get my hands on some of the Motorola 10mbit wireless stuff, and put in a sender in my clients office, and a receiver on my roof, so I can use their dedicated T1 :) Either way, I am willing to pay double Shaw's rate for reliable, static IP, dsl. Thanks for all the suggestions and insight. > Quoting Chris Lobkowicz <[EMAIL PROTECTED]>: > >> And partially related, what are users opinions of the various >> broadband providers out there? Shaw, Nucleus, Telus, etc. > > Telus: I use them at home, and we used them for awhile at work. I would > have to say that their service is fairly reliable. The only problem I > have every had was a few late night routing problems, but those have > gone away. However if you look for any tech support, you might as well > look somewhere else because their support sucks. It will take them > forever to install or fix anything at your location, and when you do get > a support agent on the line (after waiting on hold for an hour and being > transfered to 12 different departments), odds are they won't know shit > and will try their best to get you to hang up instead of resolving the > problem. > > Shaw: I have never used them myself, but my brother uses them and I have > heeard good and bad things. He thinks their great because he believes > that it is way faster than DSL. However he has experienced connection > issues, and even had his service temporarely disconnected for running a > server. Another problem is that you cannot connect to their mail servers > remotely, you are forced to use their webmail system. > > AT&T: We have an AT&T DSL line at work. So far they have provided us > with reliable service. Their tech. support is good in comarison to > Telus. You don't have to wait on hold, and when you get someone on the > line, they will usually help you, or create a support ticket for you. Of > course a couple times we were transfered to Sky Dome instead of our > account rep. (I told my boss to try to get me tickets to Sundays game). > Some of their techs. do seem like they could use some additional > training though. For example, everyone I talk to tells me that I should > not put up a firewall behind their router, but no one has been able to > give me a reasonable explanation as to why it is not necessary. We have > also had some problems with their mail. It often times out when trying > to recieve mail, and their SMTP servers will not relay messages for > people trying to send mail from their laptops at home, and they also > have no web mail system. The other compaint I have is that their online > toolkits don't display correctly under Mozilla on Konq. but they work > reasonably well with Opera. > > Hope this helps, > > Jesse
