Gustin et al,

Telus is doing the same thing now also. I have clients that are on Telus'
basic service as there is no requirement for them to have an "upgraded"
account. They are all low volume accounts that use Telus as an ISP only.
When their mail started to fail one day I did some digging and was told
after some time that "Things are the way the are and we, Telus, aren't
changing things". Initially they denied any changes out of the ordinary and
tried to blame both the user and us as a host.

Their bottom line to me was "If you want to use Port 25 (and the mail
servers your client's paying for) then you'll have to upgrade to a full
commercial account with us. If not, live with it".

Short term we went to Telus' mail server to process our outgoing mail but
will be switching to secure mail via another port and getting back to OUR
servers.

Again, Telus' "My way or the highway - unless you want to pay us more money"
attitude continues to reinforce my disdain for them. I would sooner Bob for
French Fries in a pot of hot oil than use Telus. 

Cheers,

Dave Watkins
President
Calgary Linux Users Group

W: www.clug.ca
E: [EMAIL PROTECTED]
V: 403.701.5746 

 

-----Original Message-----
From: Gustin Johnson [mailto:[EMAIL PROTECTED] 
Sent: Thursday, June 29, 2006 11:09 AM
To: CLUG General
Subject: [clug-talk] Shaw Network change heads up

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Shaw will be redirecting all outbound connections on port 25 to their
own mail servers.  For the moment there is a small test zone downtown
(that happens to include 2 of my clients and my apartment) that has had
this change implemented.

I think this is a bad idea (and so do my clients who were unable to send
email ).  If you also think that this is a bad idea you should probably
let them know.

The support staff were unaware of this change, so you may wish to have
them look at Ticket# 11799439.

I may be eating my words in the near future and ordering up a Telus DSL
connection.
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