> So, if the systems that you are charged with maintaining are up a > cumulative 99.9% of the time, as you described in a previous message > on this subject, when do you ever do any real work? What amount of > time in a week does that missing 1/10 of one percent represent? How > long does it take, on average, to rectify such a situation?
I have plenty to do that doesn't involve troubleshooting. Simple administration takes up more of my time than I would like it to, but it goes with the job. Today, I have to convince a drama queen that she doesn't need a new $450 program, when she has a tendency to throw up her hands when faced with the slightest learning curve or unexpected hiccup, and there is a shared system outside her office door with the program already on it. That's money better spent elsewhere, or not at all. ************************************************************************* ** List info, subscription management, list rules, archives, privacy ** ** policy, calmness, a member map, and more at http://www.cguys.org/ ** *************************************************************************
