> That is the difference between imperial IT and IT that serves the > needs of the business. Imperial IT "manages" by telling the workers > what they can't do. Well-managed IT is there to empower the workers. > A big difference in attitude.
Partly correct. IT management, like all management, is a process. You should empower the staff, but you are also to protect the resources of the business from users who are little too empowered and act foolishly on the company's dime. A good IT manager will balance both, but at the end of the day, you answer to the management, not to the staff. ************************************************************************* ** List info, subscription management, list rules, archives, privacy ** ** policy, calmness, a member map, and more at http://www.cguys.org/ ** *************************************************************************
