On Aug 6, 2009, at 7:43 AM, Jeff Wright wrote:
Today, I have to convince a drama queen that she doesn't need a new
$450
program, when she has a tendency to throw up her hands when faced
with the
slightest learning curve or unexpected hiccup, and there is a
shared system
outside her office door with the program already on it. That's
money better
spent elsewhere, or not at all.
Yes, I forgot that one. Imperial IT telling the poor schmucks who
actually have work to do that they have to do the work in the way
that is most convenient for IT. "You want to use the good software,
then you can stand in line with all the other schmucks to get your
turn."
As an added bonus we also get a dose of contempt. The poor schmuck
who is falling behind with their work due to bad IT is a "drama
queen." You make sure they know: "IT doesn't care about your deadlines."
That's what IT "running well" looks like.
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