On Thursday 06 March 2003 14:45, Guillaume Cottenceau wrote: > > Let it clear: we all want the most bug-free release possible. Generally, I agree with all your points. What you say is as far as I can just mostly right. And people on this list will probably always complains about certain desission.
However, there is one thing that I sometimes see and which annoys me a bit. Some mandrakesoft people have a habit of not, or only rarely reply on emails, even when there are patches for the problem in it. Some people (like yourself) are very cooperative. This shows. There are components of the distro which are buggy only (IMO) because of this fact. I perfectly understand that reading/answering a 1000 mails a day is not something you generally like doing. Certainly not when you are already stressed with trying to fix your packages bugs. Not everybody can handle that. That's fine. But, I would like to propose. For the people that hate reading all their mail/answering it. Appoint some volunteer from this list to be the interface between the packager and the users. If someone sends a patch to fix, lets say, ugly colors in frozen bubble, and sends a fix to this list. I can than pick it up, and forward it to Guillaume. And he will perhaps reply to me, saying: ok, or simply :no way. And I than can try to explain it again to the reporter. It sounds a bit cumbersome I agree, but it is better than waiting in vain to see your patch being lost. I could have given at least 2 examples in this mail. I did not because I think it is perfectly understandable that the maintainer did not fix the issues (either because he did not read his mail, or that he planned to fix it with an update later in the process). However, it is frustrating, and it might cause people not to send patches anymore next time. d.
