Danny Tholen <[EMAIL PROTECTED]> writes:

> However, there is one thing that I sometimes see and which annoys me a bit. 
> Some mandrakesoft people have a habit of not, or only rarely reply on emails, 
> even when there are patches for the problem in it. Some people (like 

Maybe more overworked than I am? People may also have different
views on how cooperation must happen with external contributors..
Or maybe they use ineffective mail client programs? :)

> yourself) are very cooperative. This shows. There are components of the 

Thanks, appreciated.

> distro which are buggy only (IMO) because of this fact.
> 
> I perfectly understand that reading/answering a 1000 mails a day is not 
> something you generally like doing. Certainly not when you are already 
> stressed with trying to fix your packages bugs. Not everybody can handle 
> that. That's fine. But, I would like to propose. For the people that hate 
> reading all their mail/answering it. Appoint some volunteer from this list to 
> be the interface between the packager and the users. If someone sends a patch 
> to fix, lets say, ugly colors in frozen bubble, and sends a fix to this list. 
> I can than pick it up, and forward it to Guillaume. And he will perhaps reply 
> to me, saying: ok, or simply :no way. And I than can try to explain it again 
> to the reporter. It sounds a bit cumbersome I agree, but it is better than 
> waiting in vain to see your patch being lost.

Well, the initiative shows your support for Mandrake. But I think
it would be uneffective. First, here at Mandrake we are paid for
what we're doing, so it enforces a behaviour and assume some
tasks that are sometimes not immediately pleasant (again, that's
only my point of view). Second, I think time from external
contributors is precious (especially concerns the talented
external contributor), and it's better spent doing "real"
tests/patches/suggestions/etc (not counting the fact that what
you describe demands much motivation). Third, we can't "rely" on
external contributors as much as employees, for the simple fact
that people are free to stop contributing, anytime.

I'd like to thank you again for this proposal, which shows how
much you want Mandrake to be a good distro.

-- 
Guillaume Cottenceau - http://people.mandrakesoft.com/~gc/

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