I typed that too quickly (as usual). To add and to give lots of credit - I
was super inspired to redesign ON's website not only because it was looking
a bit drab, but because I was incredibly inspired by the redesigns that
both Indy Hall <http://www.indyhall.org/> and New Work City
<http://nwc.co/>went through. Locally here in Seattle, Works
Progress <http://www.worksprogressseattle.com/> just rocked out a wonderful
site that I'm looking at with stars in my eyes.

That would be my point #4 - look to your fellow spaces for inspiration!

And finally, echoing Alex & Angel, ask your members what they loved about
the experience of visiting your site as well as what they thought was was
confusing or not interesting. It really does help!

S


On Tue, Jun 18, 2013 at 9:03 AM, Susan Dorsch <[email protected]>wrote:

> Office Nomads is also in the process of a website redesign (wowsa - so
> exciting!), and have been thinking about the same aspects that y'all are
> focusing on. For what it's worth, I'll add in my list:
>
> 1. Show what your space looks like (and I'll echo Alex's recommendations
> highly - photos without people in them or stock photography that isn't
> actually of your space should be avoided). It helps people become familiar
> with your space before they walk in the door, which can make walking in
> feel a little less of a surprise. :)
> 2. Explain what your community/space is about, but as briefly as you can.
> This is the challenge for us in our redesign right now - our website is
> chock-full of lots of language that I'm working hard to trim down.
> 2a. A sub-item here would be to explain who you ARE, not what you're not.
> Focus on the positive and give people entry points - not reasons to stay
> away.
> 3. Inviting people to see what it's all about is absolutely key. That's
> the biggest element we're looking to incorporate into our new site.
>
> That's not 7, but these three points are the centerpieces around which
> we're working to redesign.
>
> Good luck all!
>
>
> On Tue, Jun 18, 2013 at 8:50 AM, Alex Hillman <
> [email protected]> wrote:
>
>> For what its worth, our primary call to action is the tour, not the day
>> pass. The tour does an infinitely better job of selling membership, with
>> zero risk or cost to them. Day passes tend to be scheduled by the
>> occasional visitor, not the prospective member.
>>
>> In fact, we have better long term retention from people who come in for a
>> tour before joining than people who "know" they want to join from the
>> website.
>>
>> -Alex
>>
>>
>>
>> --
>> /ah
>> indyhall.org
>>
>>
>> On Tue, Jun 18, 2013 at 11:45 AM, Piotr Grabowski <[email protected]
>> > wrote:
>>
>>> @Nicolas - I rather thought about 7 as a happy number :)
>>>
>>> Thank you guys for feedback and you Alex for having even a post on your
>>> blog ready for me ;) 3P - People Place Purpose idea looks really clear on
>>> your website.
>>>
>>> So surely the first 1-2-3's are:
>>> 1. space with photos (with something going on) and its location
>>> 2. people descriptions with photos
>>> 3. costs
>>>
>>> What do you think can be the most effective value adeed for the person
>>> who has never visited you (maybe even have never heard about coworking)
>>> when entering your website. The one I found on Alex's website (
>>> indyhall.org) is one-day free-trial pass. It's exactly the same what we
>>> were using, but I'm looking for even stronger stimullus for "get your ass
>>> up and visit us". Any experiences, experiments here with converting website
>>> visits into physical visits?
>>>
>>>
>>> On Tue, Jun 18, 2013 at 5:28 PM, Nicolas Bergé <[email protected]> wrote:
>>>
>>>> Like the 7 Sins...
>>>>
>>>> I see our website like our first doors to our community. A majority of
>>>> members went to the website before entering the space. Why ? Some to
>>>> confirm an impression, other to see how the space looks like, another to
>>>> see who the members look like... If one can grasp something more than just
>>>> basic informations, you'll succeed... slashpurpose is excellent (I remember
>>>> I was sad when Alex told me about it for it (the movement) wasn't in
>>>> French... maybe I should tell them...), so are pictures of members *doing*
>>>> coworking, and so on...
>>>>
>>>> Nicolas Bergé
>>>> Les Satellites
>>>>
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>>>>
>>>>
>>>
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>>
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