On 22/10/13 16:01, Balestrieri, Francesco wrote:
A will report bugs in Jira, and we will be asking community members
> >and anybody else who has a bug for Crosswalk to do the same. Obviously
> >it's easier to use a single tracker tool, but if anybody finds Github
> >useful for e.g. task tracking, there is nothing preventing that.
>
>I'd rather not have a murky situation in which some bugs end up in GitHub and
>others in JIRA, and the same happens to tasks and other things. Whether we
>agree that all bug reports go into JIRA and only JIRA or GitHub is orthogonal,
>what I would realy like is for everyone to agree on a single solution now and
>start updating whatever documentation needs to be updated.
Yes I agree.

I would like to offer an alternative opinion ;)

In my experience, JIRA puts up a big barrier to filing bugs - compared to github issues, and even other channels such as email. I know *I* have felt the pressure to *not* file a bug, and I have also heard the same from others.

IMO, being able to report bugs easily is the most important thing. Otherwise you might not get to know about the bugs at all. It is easy to see both extremes on this scale....make it 'impossible' to report bugs means no bugs at all - woo hoo!; yet, allowing vague reports with lack of info means you can't even reproduce them, let alone track how well they are being fixed/etc.

Yes, I understand that not being able to manage the bugs is also important, and it occurs to me that it might be good to have a person whose responsibility it is to capture bug reports, no matter where they are reported, and manually import them into JIRA.

Anyway, I feel that there needs to be an easier way to file bugs than JIRA, even if JIRA is actually the final 'one true' bug resposiitory.

IMO, bugzilla offerred a good 'middle ground', but it seems we're past the point of deciding which tool to use.

Preparing to 'disagree and commit' ;)

Max.
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