On 23/10/13 14:54, Menard, Alexis wrote:
At the end the problem is not the place where to put the bug reports but rather
how to make easy to report. QA should work on a simple way to report bug and
the problem will be solved.
I could provide valid argument to some of the things you say[0]...but,
in the end, what you say above, is true and, I think, accurately
encompases my objective.
I just encourage people to not look at this problem from the point of
view of the bug fixer, the tester, the QA bod, or a manager, but from
the point of view of the people who actually have to file the bugs in
the first place. It should be trivial to report a bug - that way you get
to hear about more of them. It should *not* rely (as one Qt engineer
told me once) on how important it is to the person reporting the
bug...he said, "if it's not important enough for you to file a JIRA bug,
then it's not important enough for me". It might be not important at all
to me, but is to you; and vice versa - I don't see any correlation at all.
Looking at <https://code.google.com/p/chromium/issues/entry>, I agree
that it is dead simple and satisfies the argument I am putting.
Max.
[0] particularly the mention of Qt, which is a world I came from and
include in "In my experience"; and is another example of why not to use
JIRA, imo - or, perhaps I should say, why JIRA needs to be simpler/easier.
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