On Oct 23, 2013, at 9:03 AM, Max Waterman <[email protected]> wrote:

> On 22/10/13 16:01, Balestrieri, Francesco wrote:
>>>> A will report bugs in Jira, and we will be asking community members
>>>> > >and anybody else who has a bug for Crosswalk to do the same. Obviously
>>>> > >it's easier to use a single tracker tool, but if anybody finds Github
>>>> > >useful for e.g. task tracking, there is nothing preventing that.
>>> >
>>> >I'd rather not have a murky situation in which some bugs end up in GitHub 
>>> >and
>>> >others in JIRA, and the same happens to tasks and other things. Whether we
>>> >agree that all bug reports go into JIRA and only JIRA or GitHub is 
>>> >orthogonal,
>>> >what I would realy like is for everyone to agree on a single solution now 
>>> >and
>>> >start updating whatever documentation needs to be updated.
>> Yes I agree.
> 
> I would like to offer an alternative opinion ;)
> 
> In my experience, JIRA puts up a big barrier to filing bugs - compared to 
> github issues, and even other channels such as email. I know *I* have felt 
> the pressure to *not* file a bug, and I have also heard the same from others.
> 
> IMO, being able to report bugs easily is the most important thing. Otherwise 
> you might not get to know about the bugs at all.
> It is easy to see both extremes on this scale....make it 'impossible' to 
> report bugs means no bugs at all - woo hoo!; yet, allowing vague reports with 
> lack of info means you can't even reproduce them, let alone track how well 
> they are being fixed/etc.
> 
> Yes, I understand that not being able to manage the bugs is also important, 
> and it occurs to me that it might be good to have a person whose 
> responsibility it is to capture bug reports, no matter where they are 
> reported, and manually import them into JIRA.
> 
> Anyway, I feel that there needs to be an easier way to file bugs than JIRA, 
> even if JIRA is actually the final 'one true' bug resposiitory.
> 
> IMO, bugzilla offerred a good 'middle ground', but it seems we're past the 
> point of deciding which tool to use.

Bugzilla is ruled out by IT due to security problems so we couldn’t even 
consider it.

> 
> Preparing to 'disagree and commit' ;)
> 
> Max.
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