On Wednesday, Aug 18, 2004, at 08:58 US/Central, trisha wrote:And they refuse to give any further support to linux users.
This sentence just sunk into my thick head.
Now I'm more determined to try it tonight with Knoppix and be on the phone with their TechSupport until they get it right.
This is the line my ISP gave me. Robert, I just don't think it is worth getting worked up over. The help they hire has to be able to handle the "usual" customer complaints and problems. Guess what OS the "usual" customer is running. That's one of the reasons they say "we don't support linux". The other reason given is that "there are so many distributions with their own quirks that they just can't adequately serve a linux user". ----- Please don't flame me! ---------- --------- I am only repeating the spineless excuses given to me! -------
My problem was associated with whether I was getting an IP address by DHCP or not.
Trisa, did you set up your computer to accept an IP by DHCP (automatically)? Also, in your instructions from your ISP did you get a piece of paper with your login ID and a password? If you did, is there also a number like 127.0.0.1 (the numbers should be very different but 4 sets of numbers separated by ".") on the paper?
Since your ISP can "see" your NIC, maybe it is the interface settings that are incorrect. What does the list say?
--
Rex Nelson Ph.D.
Postdoctoral Scientist
USDA-ARS CICGR
Ames,IA
[EMAIL PROTECTED]
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