I now have seen it with version 1.23.  I think it is a little different that
the problems in 1.24 and 1.25. There is only one process that is consuming
99% bandwidth and all the other declude process are working fine.  The other
versions would launch multiple copies of declude for each smtp process (or
wouldn't exit - couldn't tell which).

----- Original Message -----
From: "R. Scott Perry" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Tuesday, September 25, 2001 10:45 AM
Subject: Re: [Declude.JunkMail] Declude crashing and taking up 99% CPU


>
> >I have tried my best to help with this issue, research, testing, etc.
> >During a normal business day, declude is awesome - working very nicely as
> >advertised and very reliable.  Perhaps, on an email server with less
> >traffic, some declude customers wouldn't even know of any reliability
> >issues.
>
>  From the information we have gathered so far, the 99% CPU issue only
> affects Declude JunkMail on v1.24 and higher, on highish volume systems
> (our mail server processes about 3,000 E-mails on an average day, and we
> haven't seen the problem even once here).
>
> >During a normal time period, we do pass a ton of emails, but during the
> >moments when the flood gates open and spam flows in, this causes many
> >declude.exe's to run.  Some use 99% of the CPU, while others simply use
up
> >memory.  In my opinion, an opinion from a non-programmer, I would think
that
> >there should only be one declude.exe running (as a service perhaps).
>
> That's actually an IMail limitation.  Most programs do work that way --
> there is one process that handles all requests.  However, IMail is set up
> to start a new process for each E-mail that needs to be delivered.  It
> seems pretty inefficient (actually, a terrible design now that the
> Microsoft heap issue has been identified), but they chose it for a
> reason.  Declude is stuck with that architecture -- IMail will start one
> declude.exe process for each E-mail, no matter what.  Note that without
> Declude running, IMail will start one smtp32.exe process for each E-mail.
>
> Note that the 99% CPU issue was not reported before v1.24.
>
> >In the event that declude can't handle a "High Surge of Spam", then
> >declude should
> >pass the junk mail on to imail for normal processing.
>
> I haven't yet seen Declude not be able to handle high volumes of
> spam.  It's survived spam attacks, where a spammer will try to send
through
> 100,000's of E-mails.
>
> >With Imail limiting smtp32.exe to just 30 instances (configurable by the
> >registry), this would not cause a problem with the desktop heap.  You
could
> >even trim down the smtp32.exe count to 10.  Then, when the flood gates
open,
> >the mail will just be a little slow, but reliable.
>
> This is a separate issue, and again an IMail issue.  This is the problem
> that causes the "DLL initialization failure" crashes with IMail, and
causes
> mail delivery to be sooooooo slow when there is overflow (E-mail arriving
> when all processes are being used).
>
> We are working on a way to minimize this problem, where Declude will take
> over the limiting of the number of processes running at once, and will
> create a separate queue for E-mail that hasn't been attempted yet
> (normally, IMail just puts the mail in the spool, which should just
contain
> E-mail that couldn't be delivered on the first attempt).  Then, as soon as
> there are free processes available, Declude will start things back up
again
> with multiple processes (rather than waiting 1/2 hour or so for the next
> queue run, which only starts up 1 process).
>
> That should help reduce the DLL initialization problem, as well as the
> IMail slow mail delivery of overflow.  It's not going to be perfect, since
> IMail can start several new processes on the same timeslice, which means
> that all of those processes will start before they have a chance to stop
> themselves.  So, for example, if Windows will let you run 35
server-started
> processes before running out of their mystery heap, and IMail can start up
> to 10 processes on one timeslice, Declude would have to start the overflow
> procedure after 25 processes.  If it let the 26th in, then IMail could
> create 10 more before Declude next had a chance to see how many processes
> were in memory, which would pass the 35 process limit, and crash the
server.
>
> >I think this would make a more reliable server.  Again, I am only TRYING
to
> >help and give ideas.  My intent is not to step on anyones toes.
>
> That's not a problem, ideas are what makes improvements possible.
>                                                              -Scott
>
> ---
>
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> site at http://www.declude.com .
>

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