>Recently, 2 messages from a WHITELIST FROM address were held.

Did you check the IMail SMTP file (or the headers of the E-mail, if you use 
the XSENDER option) to see what the return address was, and see if that 
matched the whitelist?

>  Do an tests override a WHITELIST FROM setting?

No.  The WHITELIST option overrides all tests.

>  Is the WHITELIST FROM case sensitive?

No, it is not case sensitive.  I would recommend checking to make sure that 
you are using the return address as the whitelist, not the "From:" header.
                    -Scott

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