My client says they are still have getting email spam filtered by JM when it
should be white listed.  Here is what I have:

The have a file "whitelist.txt" which for now has these entries:

[EMAIL PROTECTED]
[EMAIL PROTECTED]


There are two blank lines after the scott listing.  This file is referenced
in their $default$.junkmail file as follows:

REVDNS  WARN
ROUTING  WARN
SPAMHEADERS WARN

WHITELISTFILE D:\IMail\Declude\PaulsonCommodities\whitelist.txt

WEIGHT5  MAILBOX InSpamLow
WEIGHT10 MAILBOX InSpam

(This is a section out of the file, because I figured you would recognize
the placement.  It's right between the individual tests and the weighted
tests.)

This morning they received an email with this header (again, just an
excerpt):

From: "Thiel, Scott" <[EMAIL PROTECTED]>
To: "Nancy" <[EMAIL PROTECTED]>,
 "Steve" <[EMAIL PROTECTED]>
Return-Path: [EMAIL PROTECTED]
X-OriginalArrivalTime: 15 Mar 2004 16:13:17.0345 (UTC)
FILETIME=[6D0B3110:01C40AA8]
X-RBL-Warning: HELOBOGUS: Domain CHSCOWA.exch.chsroot has no MX or A
records.
X-Declude-Sender: [EMAIL PROTECTED] [205.235.215.4]
X-Note: This E-mail was scanned by Declude JunkMail (www.declude.com) for
spam.
X-Spam-Tests-Failed: HELOBOGUS, IPNOTINMX, NOLEGITCONTENT, WEIGHT5, WEIGHT5s
[5]
X-Note: This E-mail was sent from mailx.chsinc.com ([205.235.215.4]).
X-RCPT-TO: <[EMAIL PROTECTED]>
Status: U
X-UIDL: 372121280

This message was caught by the weight5 test, which sends the message to the
InSpamLow mailbox.  The client wants this sender to be whitelisted, so that
his emails always go to the regular Inbox.  So why did JM process this
email?  It seems the X-Declude-Sender matches the line in the whitelist.txt
file (since it's not case-sensitive).  What am I missing?

Thanks,

Ben
BC Web

----- Original Message -----
From: "R. Scott Perry" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Friday, March 12, 2004 10:09 AM
Subject: Re: [Declude.JunkMail] Whitelist setup problem


>
> >Did I miss something here?  I created a whitelist for a client (we use DJ
> >Pro) by adding this line to their domain-specific $default$.junkmail
file:
> >
> >WHITELISTFILE D:\IMail\Declude\PaulsonCommodities\whitelist.txt
> >
> >(I put it in right before their list of weighted tests).
> >
> >Inside the whilte list file, I have an entry:
> >
> >[EMAIL PROTECTED]
> >
> >I thought that this would cause email from this person to bypass the spam
> >system.  However, messages from him are still being scored and processed.
> >When I checked the declude-x-sender line, the address is:
> >[EMAIL PROTECTED]  Is the whitelisting system case-sensitive?
>
> It isn't case sensitive.  Is that the last line in the file?  If so, can
> you move the cursor to the line below it?  If not, you need to go to the
> end of the line and hit ENTER (most Windows programs won't be able to see
> the last line in the file without a CRLF at the end).
>
>                                                     -Scott
> ---
> Declude JunkMail: The advanced anti-spam solution for IMail mailservers
> since 2000.
> Declude Virus: Catches known viruses and is the leader in mailserver
> vulnerability detection.
> Find out what you've been missing: Ask for a free 30-day evaluation.
>
> ---
> [This E-mail was scanned for viruses by Declude Virus
(http://www.declude.com)]
>
> ---
> This E-mail came from the Declude.JunkMail mailing list.  To
> unsubscribe, just send an E-mail to [EMAIL PROTECTED], and
> type "unsubscribe Declude.JunkMail".  The archives can be found
> at http://www.mail-archive.com.
>

---
[This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)]

---
This E-mail came from the Declude.JunkMail mailing list.  To
unsubscribe, just send an E-mail to [EMAIL PROTECTED], and
type "unsubscribe Declude.JunkMail".  The archives can be found
at http://www.mail-archive.com.

Reply via email to