What's your phone number Barry? > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] > Sent: Tuesday, December 27, 2005 11:01 AM > To: Declude.JunkMail@declude.com > Subject: RE: [Declude.JunkMail] Hardware Issue > > Let's clarify this: > > DC> Wait a minute... it used to be that we could run any > version that was > available prior to expiration of a service agreement. > And you still can. > > DC> Are you saying that has changed, and that we can only > install a newer > version if we have an active service agreement? > No - Upgrades to the current release are only available to > customers to > maintain a current Service Agreement > > The two comments above are not mutually exclusive > > If anyone has further questions on this subject please feel > free to call me > and I will be happy to elucidate (For John T "To make clear or plain, > especially by explanation; clarify.") > > Barry > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Darin Cox > Sent: Tuesday, December 27, 2005 9:41 AM > To: Declude.JunkMail@declude.com > Subject: Re: [Declude.JunkMail] Hardware Issue > > Wait a minute... it used to be that we could run any version that was > available prior to expiration of a service agreement. > > Are you saying that has changed, and that we can only install a newer > version if we have an active service agreement? > > Darin. > > > ----- Original Message ----- > From: "David Franco-Rocha" <[EMAIL PROTECTED]> > To: <Declude.JunkMail@declude.com> > Sent: Tuesday, December 27, 2005 6:50 AM > Subject: Re: [Declude.JunkMail] Hardware Issue > > > An expired license agreement is not equal to an expired > license to run the > software. It simply does not allow you to update the > software, but you can > continue to run the version you have been running. > > David Franco-Rocha > Declude Technical / Engineering > > ----- Original Message ----- > From: <[EMAIL PROTECTED]> > To: <Declude.JunkMail@declude.com> > Sent: Tuesday, December 27, 2005 1:17 AM > Subject: Re: [Declude.JunkMail] Hardware Issue > > > > I too have stayed at the 1.82 version while keeping my > service contract up > > to date. I am not ambitious enough to work through all the > 2.x and 3.x > > issues. A heart felt thank you goes out to those of you who are. > > > > With the new licensing policy in 3.x, what happens when I > decide not to > > renew the service agreement? Will all the Declude software > I have stop > > working? Am I paying for it's usage only while I have a > valid service > > agreement? It used to be that the service agreement > allowed me major > > version upgrades when they were available without paying an > additional > fee. > > Am I now paying for a license to "use" the software? > > > > Don > > > > ----- Original Message ----- > > From: "Darin Cox" <[EMAIL PROTECTED]> > > To: <Declude.JunkMail@declude.com> > > Sent: Monday, December 26, 2005 3:03 PM > > Subject: Re: [Declude.JunkMail] Hardware Issue > > > > > > > Bottom line is we were told if the license server was > offline we would > not > > > be impacted. It is seeming now that that statement was > not true, though > I > > > should withhold judgement until we hear exactly why this > had an impact. > > > Very glad I've stuck with 1.82 at the moment, though we > had a service > > > agreement that entitled us to upgrade to 3.x. > > > > > > I would certainly like to know what will be done to the software > licensing > > > to make sure this problem does not happen again. > Otherwise, since mail > is > > > considered a critical system, Declude needs to staff 24/7 > to address > > > problems as they arise. > > > > > > Darin. > > > > > > > > > ----- Original Message ----- > > > From: "John T (Lists)" <[EMAIL PROTECTED]> > > > To: <Declude.JunkMail@declude.com> > > > Sent: Monday, December 26, 2005 3:50 PM > > > Subject: RE: [Declude.JunkMail] Hardware Issue > > > > > > > > > True, very true. But like Andy or Darrell said, they > should have done a > > > test > > > by pulling the plug on their license server during the > week when they > were > > > watching it to see what would happen. > > > > > > But of course, hind sight is always 20/20 and Monday morning > > > quarterbacking > > > is highly overrated. ;-)> > > > > > > John T > > > eServices For You > > > > > >> -----Original Message----- > > >> From: [EMAIL PROTECTED] > [mailto:Declude.JunkMail- > > >> [EMAIL PROTECTED] On Behalf Of Don Brown > > >> Sent: Monday, December 26, 2005 12:44 PM > > >> To: Declude.JunkMail@declude.com > > >> Subject: Re: [Declude.JunkMail] Hardware Issue > > >> > > >> Software and hardware breaks. Nothing is bulletproof. > Some are just > > >> better than others. > > >> > > >> > > >> Monday, December 26, 2005, 11:50:20 AM, John T (Lists) > > >> <[EMAIL PROTECTED]> wrote: > > >> JTL> > > >> JTL> > > >> JTL> > > >> JTL> OUCH! > > >> JTL> > > >> JTL> > > >> JTL> > > >> JTL> Gee, I thought this is the kind of thing that we > were told no way > > > would happen. > > >> JTL> > > >> JTL> > > >> JTL> > > >> JTL> > > >> JTL> John T > > >> JTL> > > >> JTL> eServices For You > > >> JTL> > > >> JTL> > > >> JTL> > > >> JTL> > > >> JTL> > > >> JTL> -----Original Message----- > > >> JTL> From: [EMAIL PROTECTED] > > >> JTL> [mailto:[EMAIL PROTECTED] On > Behalf Of David > > > Franco- > > >> Rocha > > >> JTL> Sent: Monday, December 26, 2005 9:29 AM > > >> JTL> To: Declude.JunkMail@declude.com > > >> JTL> Cc: Declude.Virus@declude.com > > >> JTL> Subject: [Declude.JunkMail] Hardware Issue > > >> JTL> > > >> JTL> > > >> JTL> > > >> JTL> > > >> JTL> Due to the long holiday weekend, we have been away from the > > >> JTL> office for a few days. Unfortunately it has come to > our attention > > >> JTL> that there could be a problem with key validation > on the server > > >> JTL> there. After some testing, we have determined that > there is in > > >> JTL> fact a hardware issue that we expect to have resolved today. > > >> JTL> > > >> JTL> > > >> JTL> > > >> JTL> > > >> JTL> > > >> JTL> > > >> JTL> > > >> JTL> We appreciate that you have taken the time to bring > this matter > > >> JTL> to our attention and appreciate your patience while > we rectify > > >> JTL> the situation. We will once again post to this list > when the issue > > > has been > > >> corrected. > > >> JTL> > > >> JTL> > > >> JTL> > > >> JTL> > > >> JTL> > > >> JTL> > > >> JTL> > > >> JTL> Declude Technical / Engineering > > >> JTL> > > >> JTL> > > >> JTL> > > >> JTL> > > >> JTL> > > >> JTL> > > >> JTL> > > >> JTL> > > >> JTL> > > >> > > >> > > >> ---- > > >> Don Brown - Dallas, Texas USA Internet Concepts, Inc. > > >> [EMAIL PROTECTED] http://www.inetconcepts.net > > >> (972) 788-2364 Fax: (972) 788-5049 > > >> ---- > > >> > > >> --- > > >> [This E-mail was scanned for viruses by Declude EVA > www.declude.com] > > >> > > >> --- > > >> This E-mail came from the Declude.JunkMail mailing list. To > > >> unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > > >> type "unsubscribe Declude.JunkMail". The archives can be found > > >> at http://www.mail-archive.com. > > > > > > --- > > > [This E-mail was scanned for viruses by Declude EVA > www.declude.com] > > > > > > --- > > > This E-mail came from the Declude.JunkMail mailing list. To > > > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > > > type "unsubscribe Declude.JunkMail". The archives can be found > > > at http://www.mail-archive.com. > > > > > > --- > > > [This E-mail was scanned for viruses by Declude EVA > www.declude.com] > > > > > > --- > > > This E-mail came from the Declude.JunkMail mailing list. To > > > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > > > type "unsubscribe Declude.JunkMail". The archives can be found > > > at http://www.mail-archive.com. > > > > > > > --- > > [This E-mail was scanned for viruses by Declude EVA www.declude.com] > > > > --- > > This E-mail came from the Declude.JunkMail mailing list. To > > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > > type "unsubscribe Declude.JunkMail". The archives can be found > > at http://www.mail-archive.com. > > > > --- > [This E-mail was scanned for viruses by Declude EVA www.declude.com] > > --- > This E-mail came from the Declude.JunkMail mailing list. To > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > type "unsubscribe Declude.JunkMail". The archives can be found > at http://www.mail-archive.com. > > --- > [This E-mail was scanned for viruses by Declude EVA www.declude.com] > > > -- > No virus found in this incoming message. > Checked by AVG Free Edition. > Version: 7.1.371 / Virus Database: 267.14.7/214 - Release > Date: 12/23/2005 > > > -- > No virus found in this outgoing message. > Checked by AVG Free Edition. > Version: 7.1.371 / Virus Database: 267.14.7/214 - Release > Date: 12/23/2005 > > > --- > [This E-mail was scanned for viruses by Declude EVA www.declude.com] > > --- > This E-mail came from the Declude.JunkMail mailing list. To > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > type "unsubscribe Declude.JunkMail". The archives can be found > at http://www.mail-archive.com. > --- > [This E-mail scanned for viruses by Declude Virus] > >
--- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail was scanned for viruses by Declude EVA www.declude.com] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
