Funny Barry. ;-)>

I think it has something to do with that five letter word sleep.

Or rather, lack of it.

John T
eServices For You

> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:Declude.JunkMail-
> [EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED]
> Sent: Tuesday, December 27, 2005 8:01 AM
> To: Declude.JunkMail@declude.com
> Subject: RE: [Declude.JunkMail] Hardware Issue
> 
> Let's clarify this:
> 
> DC> Wait a minute... it used to be that we could run any version that was
> available prior to expiration of a service agreement.
> And you still can.
> 
> DC> Are you saying that has changed, and that we can only install a newer
> version if we have an active service agreement?
> No - Upgrades to the current release are only available to customers to
> maintain a current Service Agreement
> 
> The two comments above are not mutually exclusive
> 
> If anyone has further questions on this subject please feel free to call
me
> and I will be happy to elucidate (For John T "To make clear or plain,
> especially by explanation; clarify.")
> 
> Barry
> 
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of Darin Cox
> Sent: Tuesday, December 27, 2005 9:41 AM
> To: Declude.JunkMail@declude.com
> Subject: Re: [Declude.JunkMail] Hardware Issue
> 
> Wait a minute... it used to be that we could run any version that was
> available prior to expiration of a service agreement.
> 
> Are you saying that has changed, and that we can only install a newer
> version if we have an active service agreement?
> 
> Darin.
> 
> 
> ----- Original Message -----
> From: "David Franco-Rocha" <[EMAIL PROTECTED]>
> To: <Declude.JunkMail@declude.com>
> Sent: Tuesday, December 27, 2005 6:50 AM
> Subject: Re: [Declude.JunkMail] Hardware Issue
> 
> 
> An expired license agreement is not equal to an expired license to run the
> software. It simply does not allow you to update the software, but you can
> continue to run the version you have been running.
> 
> David Franco-Rocha
> Declude Technical / Engineering
> 
> ----- Original Message -----
> From: <[EMAIL PROTECTED]>
> To: <Declude.JunkMail@declude.com>
> Sent: Tuesday, December 27, 2005 1:17 AM
> Subject: Re: [Declude.JunkMail] Hardware Issue
> 
> 
> > I too have stayed at the 1.82 version while keeping my service contract
up
> > to date.  I am not ambitious enough to work through all the 2.x and 3.x
> > issues.  A heart felt thank you goes out to those of you who are.
> >
> > With the new licensing policy in 3.x, what happens when I decide not to
> > renew the service agreement?  Will all the Declude software I have stop
> > working?  Am I paying for it's usage only while I have a valid service
> > agreement?  It used to be that the service agreement allowed me major
> > version upgrades when they were available without paying an additional
> fee.
> > Am I now paying for a license to "use" the software?
> >
> > Don
> >
> > ----- Original Message -----
> > From: "Darin Cox" <[EMAIL PROTECTED]>
> > To: <Declude.JunkMail@declude.com>
> > Sent: Monday, December 26, 2005 3:03 PM
> > Subject: Re: [Declude.JunkMail] Hardware Issue
> >
> >
> > > Bottom line is we were told if the license server was offline we would
> not
> > > be impacted.  It is seeming now that that statement was not true,
though
> I
> > > should withhold judgement until we hear exactly why this had an
impact.
> > > Very glad I've stuck with 1.82 at the moment, though we had a service
> > > agreement that entitled us to upgrade to 3.x.
> > >
> > > I would certainly like to know what will be done to the software
> licensing
> > > to make sure this problem does not happen again.  Otherwise, since
mail
> is
> > > considered a critical system, Declude needs to staff 24/7 to address
> > > problems as they arise.
> > >
> > > Darin.
> > >
> > >
> > > ----- Original Message -----
> > > From: "John T (Lists)" <[EMAIL PROTECTED]>
> > > To: <Declude.JunkMail@declude.com>
> > > Sent: Monday, December 26, 2005 3:50 PM
> > > Subject: RE: [Declude.JunkMail] Hardware Issue
> > >
> > >
> > > True, very true. But like Andy or Darrell said, they should have done
a
> > > test
> > > by pulling the plug on their license server during the week when they
> were
> > > watching it to see what would happen.
> > >
> > > But of course, hind sight is always 20/20 and Monday morning
> > > quarterbacking
> > > is highly overrated. ;-)>
> > >
> > > John T
> > > eServices For You
> > >
> > >> -----Original Message-----
> > >> From: [EMAIL PROTECTED] [mailto:Declude.JunkMail-
> > >> [EMAIL PROTECTED] On Behalf Of Don Brown
> > >> Sent: Monday, December 26, 2005 12:44 PM
> > >> To: Declude.JunkMail@declude.com
> > >> Subject: Re: [Declude.JunkMail] Hardware Issue
> > >>
> > >> Software and hardware breaks.  Nothing is bulletproof.  Some are just
> > >> better than others.
> > >>
> > >>
> > >> Monday, December 26, 2005, 11:50:20 AM, John T (Lists)
> > >> <[EMAIL PROTECTED]> wrote:
> > >> JTL>
> > >> JTL>
> > >> JTL>
> > >> JTL> OUCH!
> > >> JTL>
> > >> JTL>
> > >> JTL>
> > >> JTL> Gee, I thought this is the kind of thing that we were told no
way
> > > would happen.
> > >> JTL>
> > >> JTL>
> > >> JTL>
> > >> JTL>
> > >> JTL> John T
> > >> JTL>
> > >> JTL> eServices For You
> > >> JTL>
> > >> JTL>
> > >> JTL>
> > >> JTL>
> > >> JTL>
> > >> JTL> -----Original Message-----
> > >> JTL>  From: [EMAIL PROTECTED]
> > >> JTL> [mailto:[EMAIL PROTECTED] On Behalf Of David
> > > Franco-
> > >> Rocha
> > >> JTL>  Sent: Monday, December 26, 2005 9:29 AM
> > >> JTL>  To: Declude.JunkMail@declude.com
> > >> JTL>  Cc: Declude.Virus@declude.com
> > >> JTL>  Subject: [Declude.JunkMail] Hardware Issue
> > >> JTL>
> > >> JTL>
> > >> JTL>
> > >> JTL>
> > >> JTL> Due to the long holiday weekend, we have been away from the
> > >> JTL> office for a few days. Unfortunately it has come to our
attention
> > >> JTL> that there could be a problem with key validation on the server
> > >> JTL> there. After some testing, we have determined that there is in
> > >> JTL> fact a hardware issue that we expect to have resolved today.
> > >> JTL>
> > >> JTL>
> > >> JTL>
> > >> JTL>
> > >> JTL>
> > >> JTL>
> > >> JTL>
> > >> JTL> We appreciate that you have taken the time to bring this matter
> > >> JTL> to our attention and appreciate your patience while we rectify
> > >> JTL> the situation. We will once again post to this list when the
issue
> > > has been
> > >> corrected.
> > >> JTL>
> > >> JTL>
> > >> JTL>
> > >> JTL>
> > >> JTL>
> > >> JTL>
> > >> JTL>
> > >> JTL> Declude Technical / Engineering
> > >> JTL>
> > >> JTL>
> > >> JTL>
> > >> JTL>
> > >> JTL>
> > >> JTL>
> > >> JTL>
> > >> JTL>
> > >> JTL>
> > >>
> > >>
> > >> ----
> > >> Don Brown - Dallas, Texas USA     Internet Concepts, Inc.
> > >> [EMAIL PROTECTED]       http://www.inetconcepts.net
> > >> (972) 788-2364                    Fax: (972) 788-5049
> > >> ----
> > >>
> > >> ---
> > >> [This E-mail was scanned for viruses by Declude EVA www.declude.com]
> > >>
> > >> ---
> > >> This E-mail came from the Declude.JunkMail mailing list.  To
> > >> unsubscribe, just send an E-mail to [EMAIL PROTECTED], and
> > >> type "unsubscribe Declude.JunkMail".  The archives can be found
> > >> at http://www.mail-archive.com.
> > >
> > > ---
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> > >
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> > > type "unsubscribe Declude.JunkMail".  The archives can be found
> > > at http://www.mail-archive.com.
> > >
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> > >
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> > > type "unsubscribe Declude.JunkMail".  The archives can be found
> > > at http://www.mail-archive.com.
> > >
> >
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> >
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> > type "unsubscribe Declude.JunkMail".  The archives can be found
> > at http://www.mail-archive.com.
> >
> 
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> 
> 
> --
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> Checked by AVG Free Edition.
> Version: 7.1.371 / Virus Database: 267.14.7/214 - Release Date: 12/23/2005
> 
> 
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