Rohit, did you remember to register the product? Complaining to magazines
will not make Crystal Report a better product. Let Seagate know of your
gripes and let them think how they can improve the product / their support.
We've had very good results with Crystal - we have never had to rely on
Crystal support to get going. Most of our problems stem from the crap ODBC
driver we use to access our database. Unfortunately there is no other way
to get at the data, save writing the Crystal database drivers ourselves.
And for Russel, I would strongly recommend you use the 32-bit crystal report
engine. We still have 16-bit exes, and these call a 32-bit exe to do the
reporting. There is much you can do with the 32-bit print engine.
Furthermore, you can use the report distribution expert to setup the print
engines on your client's machine.
I also suggest that you use the version 6 runtime as the version 5 runtime
has a few bugs. Version 5 reports are compatible with version 6 runtime.
Haven't used version 7, so I cannot comment on that. Version 6 also has a
COM interface that allows you to easily write user defined functions in
Delphi, VB, etc.
The only thing I would like to see in the VCL that is available in the VB
control is the ability to create adhoc reports from a datasource. This will
round up a great product.
-----------------------------------------------------
Dennis Chuah, BE (Hons) [mailto:[EMAIL PROTECTED]]
Manager, Product Development
Contec Data Systems Ltd. [http://www.contecds.com]
tel: +64-3-3580060 ext-775 fax: +64-3-3588045
> I use Crystal with Delphi. I have had absolutely no help from their
> support email address. I finally complained to the president after
> two weeks of continual email. That produced the help that I needed.
> It turns out that if you mis-fill their forms, they are just junked.
> And the beggars insist that no one else has any problems with the
> email support. There are various other issues such as
> misinformation in articles in various mags and I wouldnt recommend
> Crystal to anyone.
>
> I have already written to the editors in question asking them to stop
> doing their readers a dis-service by stopping any future articles on
> crystal.
>
> Your problem does sound like missing or mismatched DLLs. They are a
> mess with different version number working with each other etc... and
> they almost never complain about the mismatch of version numbers,
> instead you get starnge non-sensical messages.
>
> On 11 Mar 99 at 7:40, Belding wrote:
>
> > Thanks Steve for your comments. I'm using the 16bit Dlls from CR ver
> > 5.0.1.108. CR help replied within an hour to a request made at their WWW
> > site with several things to try. Particularly doing a comparison of DLLs
> > loaded on a PC when the reports run OK and on an NTWS4 box where the
> > repoarts all fail. The tool to use for this is their DSX.EXE (16bit).
> >
> > The most likely cause is a missing DLL, I think. Would you agree?
> >
> > At worst I could strip all the reports out into a D4 program,
> even if that
> > meant installing two BDEs on a server.
> >
> > RB
> >
> > At 23:15 10/03/99 +1300, you wrote:
> > >
> > >-----Original Message-----
> > >From: Belding <[EMAIL PROTECTED]>
> > >To: Multiple recipients of list delphi <[EMAIL PROTECTED]>
> > >Date: Wednesday, March 10, 1999 5:26 PM
> > >Subject: [DUG]: Delphi and Crystal on NT4
> > >
> > >
> > >>Hello team
> > >>
> > >>Anyone using Delphi with Crystal Reports on NT4?
> > >>
> > >
> > >32 bit Works well. If you have 16 bit tools Seagate Software
> will not help
> > >you if you are a Delphi developer either. You will likely have
> little joy
> > >with versions prior to 5.x.108 and anything other than 32 bit
> Delphi. The
> > >Seagate developed VCL wrapper around crpe32.dll for v5, 6 or 7 is more
> > >powerful than the COM/VB equivalents.
> > >
> > >>With NT 4 (sp?) the reports won't run and I get an error "cannot open
> > >>database" from the Crystal DLL.
> > >
> > >You will have to specify the database type, database version,
> > >Crystal Reports type, version, platform and the method you are using to
> > >interface with the Crystal Reports Print Engine DLL i.e OCX, CRPExx.dll
> > >imports, VCL (D2,3,4, CB1,3 with source) or the Automation
> Server, as well
> > >as the version of the BDE, ODBC, ADO, or native connection you
> are trying to
> > >hook up to Crystal Reports.
> > >
> > >Sounds like a configuration issue."Unable To Open Database
> File" is an OCX
> > >error which implies a Database verify may be required or the
> pathname is too
> > >long esp wih Access, or maybe some UNC pathing problems. If
> you are using an
> > >ActiveX bridge to Crystal Reports then there are a host of OS
> and Microsft
> > >DLL redistributables to factor in.
> > >
> > >>
> > >>Any insight would be hugely welcome.
> > >>
> > >
> > >
> > >ftp.img.seagatesoftware.com/pub/crystal and
> /pub/seagate_crystal_reports is
> > >full of software samples, fixes, extensions etc. Http access
> gives you some
> > >of this:
http://www.img.seagatesoftware.com/crystalreports/techsupp/ You
> >may find benefit by consulting the newsgroups hosted at www.cogniza.com
or
> >the alternative Crystal Report VCL at www.suprasoft.com or end user info
@
> >www.crystaluser.com
> >
>
>ftp://ftp.img.seagatesoftware.com/pub/seagate_crystal_reports/delphi/crvcla
p
> >p.exe
> >is a handy test tool written in Delphi with source.
> >
> >Cheers,
> >Steve Cooney
> >Pacific Windows
> >
>
>---------------------------------------------------------------------------
> > New Zealand Delphi Users group - Delphi List - [EMAIL PROTECTED]
> > Website: http://www.delphi.org.nz
> >
> >
> >
> Russell Belding
> Belding Computing Devices
> WINLAW, BIZXWORD, ENGPER.
>
> --------------------------------------------------------------------------
-
> New Zealand Delphi Users group - Delphi List - [EMAIL PROTECTED]
> Website: http://www.delphi.org.nz
>
Rohit
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