Diane Mackay wrote:
Jacqueline McNally wrote:
If creating and maintaining in the Plone system and migrating them to the OOo
site is not working, why can't you just use IssueTracker and CVS ?
I fear that it is not working because of my actions. I have wondered if I'm in
the way of it working.
I like the IssueTracker and CVS. The IssueTracker sets up a nice "to-do" list is
always available, and anyone can pick up tasks from there. I like CVS too,
because it shows all versions and all changes in a way that is similar to
manufacturing documentation, which is my comfort zone. It allows history to be
come a tool, which can sometimes be very helpful. I can easily jump on this
bandwagon.
Perhaps if people want to submit or modify a FAQ they post to this list, or
they can use the Plone site as a FAQ submission spot if they prefer the web interface.
That is happening. New FAQs are posted at the Plone site, and I'm not keeping
up. I guess really the ticket is that I need to get to work. ;)
Another option is to create a script that will create a snapshot of what is on Plone, in the format you want/need. Of course, this would be some pretty heavy Perl,PHP,Python, script poison of choice, but it would probably be the best middle of the road solution.
That way CVS could still be used, as well as the script on a set timer. cvs commit would pick up any changes to the file once the script is run, and may be automated at some point as well.
I find the FAQ very helpful for responding to email sent to webmaster@ as
often their question has already been answered :) I tend to read and refer to
those at http://documentation.openoffice.org/faqs/index.html as it is easier
to scan or read the titles.
That's good to know. Thank you for sharing this. I always wonder about it, and
if this setup up is easy to use. In many ways, I prefer its layout with no
sub-directories, but I see good in the setups that contain directories as well.
This is another point I on which I often change sides, so I have wondered if I
am too stubborn. Maybe there is an audience for both styles of organization...
:-) Keep in mind Dianne, the only time I actually knew anyone was using the FAQ was when I accidentially messed up the access to it for about a day. Talk about emails. ;-)
The faq is definately used. If you want we can start work on a perl script or something to extract the html for each faq item. Interesting idea, I'll play around with it a little tonight.
--
Scott Carr
OpenOffice.org
Documentation Co-Lead
http://documentation.openoffice.org
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