Christian Lohmaier wrote:

> > If a person does not know what the problem is, there is no way to for
> > them to say what causes the problem.
> 
> ? Who else could tell where the problem is if not the user that fails to
> succeed?

Because the user doesn't know what information he doesn't know!

Many times I've come accross a set of explanations that is completely 
incomprehensible, and I couldn't begin to tell you how to fix it, because 
I don't have a clue what the instructions should be saying.

Asking someone who doesn't understand the system how to explain it, is 
generally not very productive.

> > b) Cygwin requires users to learn what is effectively another language.
> 
> ? Another language?
> 
> Klicking the launcher and insert the ssh-command using copy'n'paste is
> learning another language?

Are you really that oblivious to how different a Unix environment is to a 
Windows environment?

I'll just ignore the rest of your post, as it is filled with similar 
nonsense. You don't seem to realize that you're expecting the user to be 
confortable with something that is truly alien to them. Until you realize 
this, you are not going to write a useful document.

-- 
Daniel Carrera          | I don't want it perfect,
Join OOoAuthors today!  | I want it Tuesday.
http://oooauthors.org   | 

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