On Fri, Jul 12, 2019 at 10:11 AM Colin Walters <walt...@verbum.org> wrote: > > Hi, > > I think the Common's use of Slack is not a good match for "support". > Requiring an invitation is also an impediment to quickly asking questions. > Further Slack is proprietary, and also any discussion there won't be easily > found by Google. >
I agree here. I deeply dislike that we use Slack for that. And Slack is terrible for a11y, too. > On the other hand we have these mailing lists, which are fine but they're > traditional mailing lists with all the tradeoffs there. > > I propose we shut down the user@ and dev@ lists and deploy a Discourse > instance, which is what the cool kids ;) are doing: > https://discussion.fedoraproject.org/ > http://internals.rust-lang.org/ > etc. > > Discourse is IMO really nice because for people who want a mailing list it > can act like that, but for people who both want a modern web UI and most > importantly just want to drop in occasionally and not be committed to > receiving a stream of email, it works a lot better. Also importantly to me > it's FOSS. > > I would also personally lean towards not using Slack too but I see that as a > separate discussion - it's real time, and that's a distinct thing from > discourse. If we get a lot of momentum in our Discourse though over Slack we > can consider what to do later. > I would rather not see us move to Discourse for the mailing list experience. I'd propose we upgrade to Mailman 3 with HyperKitty, as other communities around us have done. The oVirt, Ceph, and Podman communities already use it. Fedora didn't shut down its users@ list when it deployed discussions.fp.o. And adoption of Discourse in Fedora hasn't been very high outside of the Silverblue/CoreOS bubble. I'm not opposed to the idea of having an additional channel for user support with Discourse on okd.io, though. -- 真実はいつも一つ!/ Always, there's only one truth! _______________________________________________ dev mailing list dev@lists.openshift.redhat.com http://lists.openshift.redhat.com/openshiftmm/listinfo/dev