:It would probably be good to solicit feedback via a survey - gather suggestions, assess how many people prefer the existing communication mechanisms we have, etc.
On Tue, Jul 16, 2019 at 12:31 PM Jason Brooks <jbro...@redhat.com> wrote: > On Fri, Jul 12, 2019 at 7:20 AM Neal Gompa <ngomp...@gmail.com> wrote: > > > > On Fri, Jul 12, 2019 at 10:11 AM Colin Walters <walt...@verbum.org> > wrote: > > > > > > Hi, > > > > > > I think the Common's use of Slack is not a good match for "support". > Requiring an invitation is also an impediment to quickly asking questions. > Further Slack is proprietary, and also any discussion there won't be easily > found by Google. > > > > > > > I agree here. I deeply dislike that we use Slack for that. And Slack > > is terrible for a11y, too. > > > > > On the other hand we have these mailing lists, which are fine but > they're traditional mailing lists with all the tradeoffs there. > > > > > > I propose we shut down the user@ and dev@ lists and deploy a > Discourse instance, which is what the cool kids ;) are doing: > > > https://discussion.fedoraproject.org/ > > > http://internals.rust-lang.org/ > > > etc. > > > > > > Discourse is IMO really nice because for people who want a mailing > list it can act like that, but for people who both want a modern web UI and > most importantly just want to drop in occasionally and not be committed to > receiving a stream of email, it works a lot better. Also importantly to me > it's FOSS. > > > > > > I would also personally lean towards not using Slack too but I see > that as a separate discussion - it's real time, and that's a distinct thing > from discourse. If we get a lot of momentum in our Discourse though over > Slack we can consider what to do later. > > > > > > > I would rather not see us move to Discourse for the mailing list > > experience. I'd propose we upgrade to Mailman 3 with HyperKitty, as > > other communities around us have done. The oVirt, Ceph, and Podman > > communities already use it. > > My team in Red Hat's Open Source Program Office hosts Mailman 3 for > oVirt, Podman and other projects. We'd be happy to help with hosting > and migration if the OpenShift community wants to move to Mailman 3 > and Hyperkitty. > > Jason > > > > > Fedora didn't shut down its users@ list when it deployed > > discussions.fp.o. And adoption of Discourse in Fedora hasn't been very > > high outside of the Silverblue/CoreOS bubble. > > > > I'm not opposed to the idea of having an additional channel for user > > support with Discourse on okd.io, though. > > > > > > > > -- > > 真実はいつも一つ！/ Always, there's only one truth! > > > > _______________________________________________ > > dev mailing list > > dev@lists.openshift.redhat.com > > http://lists.openshift.redhat.com/openshiftmm/listinfo/dev > > _______________________________________________ > dev mailing list > dev@lists.openshift.redhat.com > http://lists.openshift.redhat.com/openshiftmm/listinfo/dev >
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