My INGOT strategy is basically targeted on non-consumers of vocational IT 
certification ie most kids under 16 and adults overshot by certificates such as 
ECDL. Its designed to bypass the conventional bureaucracy and undercut 
everything else on costs and teacher overhead. I should think we have maybe 5 
million such potential customers in the UK alone. Probably 5 times that in the 
USA. Regicon put me in contact with Venezuela, Mexico and indirecty Brazil with 
a promise of a Spansih translation. We now have Academies in UK, Serbia, 
Romania, Poland, Australia, New Zealand, USA. It also occurred to me that there 
is no international standardised certification for basic math or literacy. If 
we make the IT work there is massive scope in other overshot learning areas and 
the revenue off a dollar a certificate could easily fund the entire OOo 
project, Mozilla and any other needy FLOSS project. 

Yes, the best customers are the current non-consumers +1


--- Christian Einfeldt <[EMAIL PROTECTED]> wrote:

From: Christian Einfeldt <[EMAIL PROTECTED]>
Date: Sat, 12 Feb 2005 17:23:38 -0800
To: [email protected]
Subject: Re: [Marketing] Ethos of SpreadOpenOffice.org

On Saturday 12 February 2005 16:03, Anthony Long wrote:
> What do people think the mission or ethos of SpreadOpenOffice.org
> should be?  OpenOffice.org is unique from Firefox in several
> ways:
>
> --Bigger user investment in time to download and getting
> accustomed to --More mature audience (information worker/small
> office/enterprise vs. home user)
>
> Other thoughts?  Let's think about and discuss this.

Institutional users.  We really need to look for overshot customers.  
Schools.  University students.  

Also, non-consumers.  Some schools are non-consumers.  A school near 
my house only has computer time for kids in after school programs.  

Those are our best customers.  Upper tier customers will probably 
still be a bit hesitant after OOo 2.0.  Of course, being a simple 
end user, I have not been able to download 2, so maybe I'm wrong, 
but IMHO, we still can't really compete on the basis of features 
due to demi-Moore's law (Bhaskar Chakravorti's law that says that 
rates of adoption of new technologies in highly networked 
industries will be about half of the pace of the acceleration of 
technology).  

IMHO, it doesn't really matter what kind of features we have in OOo.  
Upper tier customers will probably still be a bit hesitate to adopt 
OOo until we are much closer to wide-spread adoption, at which 
point we can engage in what Christensen calls "competitive 
battles."

Until then, IMHO, we should focus on our best customers: overshot 
customers and non-consumers.  

This is why I have started diyparts.org.  I think there is probably 
lots of older hardware out there that could be used for thin 
clients.  If we hit institutions with thin clients (or fat 
networked clients) we can reach a lot more overshot customers and 
non-consumers. 

So spreadopenoffice.org should be directed at that group, IMHO.

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