On 5/26/2020 2:36 PM, Rory O'Farrell wrote: > On Tue, 26 May 2020 19:30:04 +0100 (WEST) > Pedro Lino <pedro.l...@mailbox.org> wrote: > >> Hi Rory >> >> >>>> I believe it would have more impact (and still be correct) if you replaced >>>> it with >>>> >>>> "the software reads all current file types of major competitors." >>>> >>>> Regards, >>>> Pedro >>> >>> My reasoning for the earlier wording which I suggested is that many users, >>> becoming more and more inexperienced, expect every file to open with >>> OpenOffice; they take it as a personal insult when a file does not open, >>> for whatever reason. I prefer the slight ambiguity of "most". >> >> That is why I suggest "file types". I understand that users expect >> OpenOffice to open every file. But I also expect my "old" Office 2016 to >> open every Microsoft OOXML file correctly and it does not... >> Should we give up on educating users because they feel insulted? Should we >> not insist on Open Document because most users want to keep using Microsoft >> file formats? >> >> Regards, >> Pedro > > I am coming to the stage where I despair of ever educating the average > computer user, usually two generations later than my own - they see the > computer as a "Magic Box", and expect it to read their minds. Look even at > postings on the Dev and the User lists - they rarely read any instructions, > cannot (and do not search), and expect a short simple answer to t he most > complex of questions, an answer that does not require them to think. And if > the Dev and User lists are bad, just look at the queries on the Forum! > > Rory > I agree with Rory on this one. The only difference is that I have been a confirmed cynic since my late teens and as I am now 3.5 months short of 70 I am more convinced than ever the trying to educate the "average computer user" is pretty much a lost cause. Plus your your phrasing leaves it wide open for people to complain about PDF files same as they already do. As we no longer open Word Perfect files then Your phraseology is no longer correct either.
Regards Keith
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