At 8:06 AM +0200 8/8/06, Andre Schnabel wrote, in a thread entitled "[qa-dev] Questions about TCM (was: newbie tester Q's)"
*sigh* .. will try to do. But I'd be happy to get some help form the TCM-Team. (As said I'm just an end user as you .. ok, end user with special rights)

I've already begun (just barely!) developing some content with the idea of creating a good "start here" page for end-users who are unfamiliar with the whole project, so that more of us can be recruited for helping with testing. I would like to solicit help from amongst the many colleagues I can reach via discussion lists in my own niche industry. And since my own personal investment in this is to see an Aqua version of OOo, chances are good I can get an *article* published in TidBITS newsletter (see tidbits.com) extolling the virtues of the product and soliciting testers particularly to advance the OS X (native) port.

But as things stand now, the information one needs to get rapidly up-and-running as an end user is all over the place on different pages (just an observation, not a complaint) And TCM'S Test Update has me absolutely flummoxed. If we want good participation, then we want folks to get going quickly, and give them what is really _minimal_ information that is needed for end-user testing on one short page (and "better instructions for TCM ... YES. It is completely unclear and unexplained to a stranger exactly how one is to enter results ..; was expecting a web form, all I could find is an "upload file" button and I have no idea WHAT FILE ... and . Not a lot to write, just some work to pare down to "only what end-users doing qa need to know" from what is, to a "stranger", an absolutely daunting and overwhelming amount of information located in various places. ("bad enough" that we end-users hang out on this qa list where most of the posts are so technical as to make one feel one must have mistaken the instructions regarding which list to join.... to this day I feel like "I must be in the wrong place!" ... so at least a friendly web page would ameliorate the intimidation factor from cooexsting with all you [lovely] "propellor heads' on this list!]

This is a site usability thing ... the site is just not ready for the testers we need on the project! So I hope that the upside of all my struggles will be that I can take my own points of confusion and create a constructive project of my own to submit to someone as suggested content. If the powers-that-be for the qa site don't like it, I'll just put it on my own site to point recruits to ... and it will go a long way towards providing *me* a little sanity.



As for my assignment, I feel so badly that I am just unable to even start until I have "click on this this, then on that" explanation. I finally found what I thought was going to be a web-form for typing in my results, but I could only find an "upload file" button, have no idea what file, and so I looked for something to download but the link has a ".cgi" extension and I have no clue what i would do with that! (don't answer these here ... read on)

To sum up, I would like to see an end-user manual for doing test cases, and cannot help test until I have such a manual, so I'll help create one. Rather than clutter this list with a back-and-forth, should/can I communicate with one individual to develop "OOo QA for Dummies" :-)

I will make it easy on this individual by presenting them with structured Q's for them to reply to with quick A's, then I will turn it into something readable. All I need is literally 15 minutes to 1/2 hour of someone's time for an email exchange, and then I'll create something persistent out of it so you guys do not have to answer the same Q's on this list over and over as more strangers-to-OOo join this list as newbie end-user testers....

kazar

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