On 25 Nov 2007, at 22:25, Christian Lohmaier wrote:
Hi *,
On Nov 24, 2007 6:07 PM, :murb: [maarten brouwers] <[EMAIL PROTECTED]>
wrote:
Well, the resolution was kind of what can we do now to improve the
situation. A one click download should be possible. I like the
model of
Firefox for this. Clear download button with an automatically
generated
default for OS and language, and below it, in smaller print
"Alternative
versions and means to get OpenOffice.org" (or something along these
lines).
So how does this work with OOo?
OOo has versions with or without JRE for Windows, (and of course
english and other
languages, but more on that later on)
OOo has versions in RPM and DEB format for Linux (and some with JRE,
some without)
OOo has versions for MacIntel, MacPPC, (all without JRE)
OOo has versions for other systems as well.
Which are the most common formats for the user? Why have so many?
So how would you guess a default for OOo?
Default to english and still start the download? Bad, bad, bad for
non-english users...
Default to version with JRE? Bad, bad, bad when the nl-community is
not QA'ing the version
of OOo that has JRE included, doesn't build versions with JRE at all
(AFAIK only Sun does
build versions with JRE)
For Mac, what version would you default to? PPC or Intel? Probably
Intel.
The HTTP_USER_AGENT specifies whether you have a Intel or PPC mac.
But since QA is
limited for Mac and not all languages go through the official
QA-Process, how would you
handle this?
Native-language versions in general: How would you deal with different
versions being
QA'd / approved at different points in time?
That is a difficult one. Or we can just give them the latest version
for their lang.
Costs: somebody needs to do the javascript needed for this. If we
focus
on only OS, this is very easy.
No, it is not. We have multiple versions per OS, and even more when
you get to the
languages.
Maybe we should reduce the number of versions per OS and simplify
things for the user?
And when you restrict yourself to english, how does that fit with the
goal to rise awareness
for the nl-communities, giving the User support in her own language?
I /still/ don't see a one-click solution, and honestly I still don't
see what is wrong when
the user has to do two clicks. Is the user really that dumb so that
she doesn't know what
operating system she runs?
Actually a lot of users I have come across don't know what OS they are
running, and it can often be a struggle to get it out of them! They
don't care. All they care about is that the computer does what they
want. i.e. write letter, send and receive e-mail, watch videos, catch
up on the latest new, online banking, etc. (and many only have a
computer for one or two of those!).
All users want is to be able to download and install the software to
do the job.
[...]
--
Shaun McDonald
http://shaunmcdonald.me.uk/
http://www.manager-pro.com/en/
---------------------------------------------------------------------
To unsubscribe, e-mail: [EMAIL PROTECTED]
For additional commands, e-mail: [EMAIL PROTECTED]
