On Friday 07 December 2007 10:44:19 Kay Schenk wrote: > :murb: [maarten brouwers] wrote: > : > > Hi, > > > > We abandoned discussing one-click downloads a while ago. Christian posed > > some serious concerns whether one-click is actually doable. I suggest > > that we look into his concerns. We need to demonstrate first that we can > > obtain all needed information. As a primary goal I suggest focussing > > with one-click download on a limited set of operating systems & english > > language only: > > > > - Computer running Windows >98, and in need of JRE (no java plugin > > installed) > > - Computer running Windows >98, and not in need of JRE (java plugin > > installed) > > hmmm...this is a VERY limited set. I would vote for simply abandoning > this idea if this is all we can do. > > I might suggest we at least improve the current JS for the download to > recognize if the user already is using a JRE for his/her browser. This > is NOT foolproof as Linux (well on my system anyway, but then I tend to > do a lot of manual intervention), and give them a little message about > this. > > > It would be good to RECOGNIZE Mac, Linux, Solaris, but it will not be > > possible to offer one click for these. Those operating systems will get > > special pages explaining how to continue. Unless of course it is a piece > > of cake to deliver one-click to them as well... but I am afraid that is > > not possible for reasons expressed by Christian, among which the QA and > > release process.
How about for Linux we have "Download with apt get" or "Download with YUM" options. That pretty much handles most of the Simple Enduser likely possibilities. Not many Noobies use Gentoo or the other Masochistic *nix variations. :) I'm fishing here, don't know if it would be possible.... Anyone more knowledgeable than me that would know....? For linux users that's a single click to download and install > > > > The windows (one-click) download button would mention: > > --------------------------------------------- > > I want to download OpenOffice.org for Windows > > <small>English - version 2.4 - 135MB - with Java</small> > > --------------------------------------------- > > <small>Other operating systems, CD-ROM's etc.</small> > > > > > > The 'not certain' OS'es will get the following button: > > > > --------------------------------------------- > > I want to download OpenOffice.org > > <small>Mac version available</small> > > --------------------------------------------- > > <small>Order OOo on CD, downloads via P2P</small> > > > > We will document the code for local communities, so that they can > > recreate the exact page (which I would promote). > > > > Alongside with this I would propose to alert users with another > > preferred language in an unobtrusive way. An e.g. yellow alert message > > appears at the top of the main page stating there is a dedicated page > > available for people with language X, e.g. > > > > Mogelijk bent u geïnteresseerd in de Nederlandstalige (NL) versie van > > OpenOffice.org > > > > which translates to: > > > > You might be interested in the Dutch (NL) version of OpenOffice.org > > > > ACTION: So what is the plan? > > > > Could someone demonstrate that detecting Java doesn't have to be as > > sluggish as at the Sun Java website? > > > > http://java.com/en/download/installed.jsp?detect=jre&try=1 > > > > This is very slow, and unacceptable for our website. Only in some kind > > of wizard like procedure... but preferably not. Then it is better to > > just promote the with JRE version, just in case... > > > > > > g., > > > > > > Maarten > > > > > > > > --below an unanswered response to Christians objections -- > > > > > > > > > > > > Christian may be right that a one click is not the best > > at the moment. Still, I wouldn't reject the idea upfront. I assume that > > most people download OOo for the system you are working on. Only power > > users like you, and me, may download OOo for somebody else, burn it on > > CD and give it away... but I don't think that this is most typical > > behaviour (we might try to get some data on this by monitoring the > > current contribution page... > > > >>> A one click download should be possible. I like the model of > >>> Firefox for this. Clear download button with an automatically generated > >>> default for OS and language, and below it, in smaller print > >>> "Alternative versions and means to get OpenOffice.org" (or something > >>> along these lines). > >> > >> So how does this work with OOo? > >> OOo has versions with or without JRE for Windows, (and of course > >> english and other languages, but more on that later on) > > > > As André pointed out, the java plugin can be detected. If it is not > > detected, it is either not there, or more may be wrong with the JRE > > installation, thus reinstall may be appropriate anyhow... > > > > CON: on the other hand, how quick is java detection? Sun's site is > > rather slow in detecting this, I have no practical experience with this > > and it has to be quick. Is this your objection as well? > > > >> OOo has versions in RPM and DEB format for Linux (and some with JRE, > >> some without) > >> OOo has versions for MacIntel, MacPPC, (all without JRE) > >> OOo has versions for other systems as well. > > > > Shaun said the different Macs can be detected, this can be read from the > > HTTP_USER_AGENT, and also other systems as well? > > > > Can we discern between Debian deriviates (among which ubuntu) and > > redhats (thats rpm right?) using the HTTP_USER_AGENT string? > > > > For my Firefox @ubuntu this works: > > > > Mozilla/5.0 (X11; U; Linux i686; en-GB; rv:1.8.1.8) Gecko/20071022 > > Ubuntu/7.10 (gutsy) Firefox/2.0.0.8 > > > > CON: Can get really messy when detecting all these things correctly > > > >> Default to english and still start the download? Bad, bad, bad for > >> non-english users... > > > > There is still one click required to start it... do you think > > Mozilla.com working bad bad bad in that respect? > > > >> Default to version with JRE? Bad, bad, bad when the nl-community is > >> not QA'ing the version of OOo that has JRE included, doesn't build > >> versions with JRE at all (AFAIK only Sun does build versions with JRE) > > > > Does it matter technically? Of course there are less variable properties > > if the product is tested with only the VM shipped along with it... > > > > I mean, do you think that a QA for an without JRE version differs from a > > QA with JRE, or are you talking about availability? > > > > Please clarify why there is a problem with QA... > > > >> Native-language versions in general: How would you deal with different > >> versions being QA'd / approved at different points in time? > > > > Report version in the button? > > > >>> Costs: somebody needs to do the javascript needed for this. If we focus > >>> on only OS, this is very easy. > >> > >> No, it is not. We have multiple versions per OS, and even more when > >> you get to the languages. > > > > Well, it is not hard when we only limit ourselves to the English > > version, as we are doing right now as well. > > > >> And when you restrict yourself to english, how does that fit with the > >> goal to rise awareness for the nl-communities, giving the User support > >> in her own language? > > > > We can address the nl-community thing somewhere else as well... > > > >> I /still/ don't see a one-click solution, and honestly I still don't > >> see what is wrong when > >> the user has to do two clicks. Is the user really that dumb so that > >> she doesn't know what > >> operating system she runs? > > > > Some believe/know(?) users are really that dumb. I am not sure, but I do > > know that every additional cognitive effort required for something users > > are not sure about is another point where we can loose this person. > > Since we want as many users to download OOo as possible, it important to > > reduce chances in loosing users (can we have data on this?) > > > >> I fear that all of those "downloading is too complicated" boils down > >> to this very additional > >> click on the contributing page.... > > > > I definitely think that this is indeed one of the main concerns... and > > the delayed download with a contribution page is preferred by me as well. > > > > Proposed solution: > > > > We can offer one click download for only those who we can reliably > > detect, or offer the right download option with reasonably certainty > > (i.e. IE users -> Windows download, and just add JRE to it) > > > > If the language is not English we can change the function and text of > > the button: instead of Download OpenOffice it could state Get > > OpenOffice.org in your <language here>, forwarding to one's own > > language. Something similar can be done for non official OS'es as well. > > > > Contribution page will instead of requiring the user to click, feature a > > redirect to the file. > > > > g., > > > > > > Maarten > > > > > > --------------------------------------------------------------------- > > To unsubscribe, e-mail: [EMAIL PROTECTED] > > For additional commands, e-mail: [EMAIL PROTECTED] -- Graham Lauder, OpenOffice.org MarCon (Marketing Contact) NZ http://marketing.openoffice.org/contacts.html INGOTs Moderator New Zealand www.theingots.org.nz GET DRESSED : GET OOOGEAR Gear for the well dressed OOo Advocate www.ooogear.co.nz --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
