Christian,
Good questions, and you may be right that a one click is not the best
currently. But let us consider one click for now, it would be easiest if
it would work perfect. I assume, and most do, that you download OOo for
the system you are working on. Only power users like you, and me, may
download OOo for somebody else, burn it on CD and give it away... but I
don't think that this is most typical behaviour (we might try to get
some data on this by monitoring the current contribution page...
>> A one click download should be possible. I like the model of
Firefox for this. Clear download button with an automatically generated
default for OS and language, and below it, in smaller print "Alternative
versions and means to get OpenOffice.org" (or something along these lines).
So how does this work with OOo?
OOo has versions with or without JRE for Windows, (and of course
english and other languages, but more on that later on)
As André pointed out, the java plugin can be detected. If it is not
detected, more may be wrong with the JRE installation, thus reinstall
may be appropriate as well...
(on the other hand, how quick is java detection? Sun's site is rather
slow in detecting this, I have no practical experience with this and it
has to be quick)
OOo has versions in RPM and DEB format for Linux (and some with JRE,
some without)
Can we discern between Debian deriviates (among which ubuntu) and
redhats (thats rpm right?) using the HTTP_USER_AGENT string?
For my Firefox @ubuntu this works:
Mozilla/5.0 (X11; U; Linux i686; en-GB; rv:1.8.1.8) Gecko/20071022
Ubuntu/7.10 (gutsy) Firefox/2.0.0.8
OOo has versions for MacIntel, MacPPC, (all without JRE)
Shaun said this can be read from the HTTP_USER_AGENT
OOo has versions for other systems as well.
HTTP_USER_AGENT?
So how would you guess a default for OOo?
From the user agent string
Default to english and still start the download? Bad, bad, bad for
non-english users...
There is still one click required to start it...
Default to version with JRE? Bad, bad, bad when the nl-community is
not QA'ing the version of OOo that has JRE included, doesn't build
> versions with JRE at all (AFAIK only Sun does build versions with JRE)
Does it matter technically? Of course there are less variable properties
if the product is tested with only the VM shipped along with it...
I mean, do you think that a QA for an without JRE version differs from a
QA with JRE, or are you talking about availability?
Native-language versions in general: How would you deal with different
versions being QA'd / approved at different points in time?
Report version in the button
Costs: somebody needs to do the javascript needed for this. If we focus
on only OS, this is very easy.
No, it is not. We have multiple versions per OS, and even more when
you get to the languages.
Well, it is not hard when we are not considering only English...
And when you restrict yourself to english, how does that fit with the
goal to rise awareness for the nl-communities, giving the User support
> in her own language?
We can address the nl-community thing somewhere else as well...
I /still/ don't see a one-click solution, and honestly I still don't
see what is wrong when
the user has to do two clicks. Is the user really that dumb so that
she doesn't know what
operating system she runs?
Some believe/know(?) users are really that dumb. I am not sure, but I do
know that every additional cognitive effort required for something users
are not sure about is another point where we can loose this person.
Since we want as many users to download OOo as possible, it important to
reduce chances in loosing users (can we have data on this?)
The contribution page just after the download click is confusing imho
since it requires yet another button to click... I would vote thus
either for removing this page entirely, or ... while you are waiting for
the download to commence, please consider contributing to OpenOffice.org...
Nah, just start the download automatically after 3 or so seconds
(that's what the german project does, and sourceforge, and....)
I fear that all of those "downloading is too complicated" boils down
to this very additional
click on the contributing page....
I definitely think that this is indeed one of the main concerns... and
the delayed download with a contribution page is preferred by me as well.
We can offer one click download for only those who we can reliably
detect, or offer the right download option with reasonably certainty
(i.e. IE users -> Windows download, and just add JRE to it)
If the language is not English we can change the function and text of
the button: instead of Download OpenOffice it could state Get
OpenOffice.org in your <language here>, forwarding to one's own
language. Something similar can be done for non official OS'es as well.
g.,
Maarten
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