RE: Open SRS is not competitive!

[Bill Gerrard]

> > I 100 % AGREE that OPENSRS system & support is excellent
>
> No, it isn't. There have been a number of outages in recent history, the
> effects of which were apparently exacerbated by the lack of a 24/7/365
> staffed NOC. What is excellent is that Tucows is very open in
> communicating their situations and resolutions with the members of this
> list.

I believe I was the one that brought this problem to the attention of the
list a few weeks back (when OpenSRS was down all night).  I don't think I
ever did share with anyone that I really appreciate the staff of Tucows,
especially Chuck who gave me his home phone number just in case the pager
problem ever happens again.  Thanks Chuck!   I promise not to call unless it
really is an emergency!  ;)