Thanks for all your responses.. The thing I forgot to mention is this.. The
only thing that is different here from the rest of my domains that are all
working fine is this.. All other domains are running using this for DNS:
WASUP.MUCHOWEB.COM
&
SECURE.MUCHOWEB.COM
They run on 216.87.159.194 & 195
I know all about the need to have your DNS servers as far apart as possible
but I am in the process of revamping a server and had to consolidate
temporarily.
Anyhow for this new domain I wanted to create ALiased DNS servers basically.
So I added the two IP's to the box 197 and 198. Then created the NS1. and
NS2. name servers under the domain. After I saw the creation went OK, I went
and changed the dns entries for the domain to the newly created aliased DNS
servers. Hmmm..
So in fact the DNS server software is working and answering Queries but I
think maybe for some reason it's not listening on those two new IP's.. Not
sure how to make it do so.. I guess I will start looking..
Thanks for all your responses once again..
Todd
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Scott Allan
Sent: Wednesday, February 14, 2001 8:31 PM
To: [EMAIL PROTECTED]
Cc: [EMAIL PROTECTED]
Subject: Re: My domain down!
Hi -
The problem does appear to be with your nameserver.
We will get that web link fixed - apologies about that.
Has anyone else had problems getting through to support on the phones
recently, or is this an isolated incident?
Regards,
sA
Scott Allan
Director, OpenSRS
[EMAIL PROTECTED]
On Wed, 14 Feb 2001 [EMAIL PROTECTED] wrote:
> Have no idea if this is an OpenSRS problem, registry problem or my
problem.
> I have been running my own DNS for over 5 years. All my other domains
(about
> 150) on the DNS server are functioning. This domain that is down now
> 1295netNames.com was functioning for a week or so fine. I have made no
> changes on my end but the domain has quite working today. This is really
> embarrassing to us, how can we sell domains when we can't even keep ours
> running? I have double and triple checked the DNS entries for this domain
> and can't find a problem on this end. That is not to say there is not one,
I
> just can't find it..
>
> This is not unlike the same exact problem I had last week with
eAustin.com.
> This was even more embarrassing since I assured this customer that there
> would be NO downtime for his site which is high profile. All I did in this
> case was do a transfer then pug in our DNS servers after the transfer. AS
> far as I can remember, the problems started before I plugged in our DNS
> servers but after the transfer.
>
> On to the bigger problem. When I had this problem last week, I sent
an
> email explaining the urgency of the matter and asked for some quick help
to
> make sure it was not on OpenSRS' end. A week or so later still no
response!
> I only sent an email because I had a terribly hard time trying to find the
> phone number on the Opensrs site. Anyhow, the domain last week just
> mysteriously started working without any changes on my end whatsoever
about
> an hour or two after the email I sent but never did get a response..
>
> Since we had been down for at least a good part of the day, I tried
> looking for the number again. I went to http://www.opensrs.org/ clicked on
> RSP support, then contact support and I go this:
>
> Sorry -- the page you requested was not found on this server.
> If you followed a broken link on this site, please email Technical
Support.
> Click here to return to our home page.
>
> Thank-you for visiting OpenSRS!
>
>
> On this error page I noticed a little link in the masthead graphic that
> said "contact us". I clicked it and to my joy I found the phone number. I
> called the 800 number and followed the prompts to OpenSRS support. After
> doing so the menu would either start over from the main menu or transfer
me
> to a number that would just ring forever with no answer! After 30 rings or
> so, I decided to hang up. I tried this process over and over getting the
> same alternating results, thrown to the beginning of the menu or to the
> infinitely ringing extension.
>
>
> Still no response to my email from today or last week. Still down!
> Still no way to get in contact with OpenSRS in a timely fashion..
>
> Although, this could I guess in some way be my fault or a problem on my
> end I doubt it. I am very pleased with OpenSRS since the beginning of the
> program but am pretty disappointed in them over the last week or so.
>
> Can anyone help? Are you there OpenSRS? I know they use to monitor the
> group and looks like they still do, maybe I will get lucky and they will
> read my post..
>
> Has anyone else had experiences like this where a domain just goes dead
for
> no reason then comes back when it feels like with no changes on your end?
>
> Todd
>
> Reserve Your Domain For ONLY $12.95!!!!!
> No strings, no need to buy anything else!
> http://www.1295netNames.com
>
>
