Scott,
Perhaps the length of time a person or company has been an RSP/MSP/etc
should also be factored in..
Rgds
Jeff
----- Original Message -----
From: "Scott Allan" <[EMAIL PROTECTED]>
To: "Robert L Mathews" <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]>
Sent: Friday, September 07, 2001 10:53 PM
Subject: Re: Wish List
> Thanks for this feedback - I have felt for some time we should re-examine
> this issue. I have a couple of further concepts for your consideration
> along these lines...
>
> 1. I assume "easy" deletes after 4-5 days would be desired as well - no
> refund, but still useful when a registrant wants to get rid of a name
> (typically for legal reasons) -
> 2. Would there be any strong opposition to mandatory (somewhat
> customizable) registrant email notification for deletes?
> 3. Reseller trust - I have thought long and hard about implementing some
> sort of preferred trusted status for resellers, with the thinking being
> that some extra functionality (perhaps deletes, manage name for registrant
> or manage nameserver for registrant) could be extended if you qualify. My
> (very preliminary) thinking is something along the lines of:
>
> - demonstrated monthly (over 3 months) volume of 25 name years
> - proof of over 500 sponsored names with any registrar (to allow people
who
> are switching the ability to get the status)
>
> Is this a silly idea?
>
> Thanks again for your feedback -
>
> sA
>
> At 10:49 AM 9/6/01 -0700, Robert L Mathews wrote:
> >At 9/6/01 9:06 AM, Scott Allan wrote:
> >
> > >We have 29 projects we are considering at them moment, you can help us
> > >decide which to do. Post your wish list here, or privately (at anytime)
to
> > >[EMAIL PROTECTED]
> >
> >I would love the ability to delete domain names within the first 5 days
> >after registration with no charge (or some trivial fee to cover
> >processing).
> >
> >I realize that OpenSRS has to delete them within 5 days to avoid being
> >charged, so perhaps 4 days for resellers would be a workable cutoff.
> >
> >This would allow us to turn on "Process Orders Immediately" for everyone
> >without risking the $10 (or more). In the case of a suspicious order, we
> >could verify the customer's contact info with a phone call the next
> >business day, and cancel fraudulent ones. And it would allow us to fix
> >the "I made a typo in my domain name" errors, which we get a few of (our
> >TOS says we don't give refunds in that case, but I'd rather be able to --
> >customers get annoyed when you tell 'em they're screwed, and I often end
> >up eating the $10 to retain them as a customer).
> >
> >Some other registrars offer a 5-day grace period/refund policy, and this
> >would be a great addition to OpenSRS. (It would actually be less
> >expensive for OpenSRS to implement than for most other registrars,
> >because OpenSRS doesn't need to process an actual credit card refund and
> >pay the associated merchant fees.)
> >
> >--
> >Robert L Mathews, Tiger Technologies
>
> Scott Allan
> Director OpenSRS
> [EMAIL PROTECTED]
>
