> One big downside to the email approach is that it's asynchronous.

Sure, but the time lag just depends on how fast the mail is getting 
processed and the registration itself is getting processed. F.i. we do 
not use OpenSRS as our primary registrar for new domains because using 
the CGI system simply isn't feasible for us. We take orders from our 
clients fully independently from any registrar or registry, our clients 
do not get in contact with registrars/registries in *any* way. So, we 
just take that order into our database, check it for 
correctness/validity/credibility and then submit it from their via 
email. Our com/net/org is currently getting processed by IWWN in 
Australia. So, what happens is that I submit an email via our management 
interface on a machine in Florida, this gets sent to a reseller 
interface/mail robot in Berlin, then processed at IWWN. I get sent a cc 
copy of that submission to my office in Berlin. Actually, the processing 
is so fast that I usually get my submission copy and the "Success" 
confirmation at the same time just a minute after I submitted, or so.

I
> think that if someone comes to register a domain they'd much prefer to
> be told "yes, you've got that domain" rather than "maybe you've got
> that domain - we'll get back to you".
>

Sure, that is understandable. However, would it really matter if they 
get this confirmation just a few minutes later via email?
We register about a dozen domain extensions, half of them fairly 
regular. The time it takes for registering one of these is between some 
minutes and several days, depending on the registry. Our clients know 
this. So, there is no problem about this at least here in Germany. It 
even saves our clients here and then because we can catch typos in the 
name.

The real-time system is very nice. But, as I said, it gets quite 
complicated coding for it, especially when you have to cope with ever 
new releases. It's then nearly impossible for a company which doesn't 
devote one programmer fully to this project to keep pace and have a 
registration system of their own like we currently have. The submission 
type really is the no. 1 reason why we mostly process only transfers 
from NSI with OpenSRS. In these cases we have to type in the data 
anyway, so it doesn't matter too much if we use our own forms or OpenSRS 
(although our own forms would need much less typing, though).

Kai

--

Kai Sch�tzl, Berlin, Germany
Get your web at Conactive Internet Services: http://www.conactive.com
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