I see that Netsol/Verisign have reworded their transfer confirmation
messages when saying goodbye to a customer.

It's interesting to see a small company, personable attitude, from such a
large conglomerate like Verisign!

..of course they are just words though. Actually showing a personable
attitude through actions is much more difficult.

-------copy begins here---------

Dear John Smith:

The Registrar Transfer Request for:

   Domain Name: EXAMPLE.COM
   Requesting Registrar: Tucows, Inc.
   Current Registrar: Network Solutions, Inc.

has been approved.  Though we're sorry to see you go, we've sent the
transfer command to the registry as you've requested.

We've enjoyed serving you.  If for any reason you are not completely
satisfied with your new registrar, please consider us again.  We are
constantly improving our services and expanding our offerings.

Switching back is easy!  Bookmark this web address for your future use.
http://www.netsol.com/en_US/name-it/change-registrar.jhtml


Best Regards,

VeriSign, Inc.

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