> Just curious, has anyone (or their clients) had any success in > recovering payment from Verisign in a situation like this? Or is > V's take on it that the client paid for the transfer service, so > they did in fact get what they paid for and no refund is > forthcoming?
Actually the service the customer would have paid for was a renewal of their registration term. It is impossible for Verisign to successfully argue that the customer received what they paid for if Verisign removes the year in question from the registration term. If the customer paid by credit card, they can easily dispute the charge and get it reversed.
