come on.. they guy has a point.  i have a lot of customers that never check
their email and i could see something like this happening to them.  it seems
to me that something should change.

jim
----- Original Message -----
From: Mark Petersen
To: [EMAIL PROTECTED] ; Marc St-Pierre
Sent: Tuesday, April 30, 2002 4:59 PM
Subject: Re: Transfers


Humm... Now why would anyone send an email to a *mailing list* with receipt
confirmation turned on?
You didn't really want to get a confirmation of receipt from *everyone* on
the lists did you?
;-)

----- Original Message -----
From: Marc St-Pierre
To: [EMAIL PROTECTED]
Sent: Tuesday, April 30, 2002 2:11 PM
Subject: Transfers



Just got off the phone with Tech Support because a client received a request
to authorize a transfert away to eNom Inc.  He claims never to have
requested this transfer away from Cyberlogic/TuCows and has no clue who eNom
is.  However, not being anglophone, he was not to sure if he answered the
transfer message correctly (i.e. he was afraid he agreed to transfer it
away).

While talking to support, I was told that it is VERY important to deny a
transfer request, otherwise OpenSRS would assume after a few days that the
transfer must proceed.  Didn't realize it when I was on the phone, but now
this hits me!  I have clients who never check their mail.  If OpenSRS does
timeout and approuve transfers, I'll be out of business and see lawsuits
forthcoming!

Now I was told this is an ICANN policy.  Can someone give me some background
and how do other reseller's protect their clients from fraud?

Regards,

Marc



Cyberlogic
4545, rue St-Denis, Montreal (Quebec) H2J 2L4
Tel: (514) 844-9946 Fax: (514) 844-9799
e-Mail: [EMAIL PROTECTED]
Web: http://www.cyberlogic.ca

Reply via email to