I'd just like to pop in here and say how thankful I am for the way OpenSRS handles the email address changes. It is done promptly and having the changes done via the reseller does add a layer of security. I'm quite happy with the process. Also, Charles is right, there are a LOT of changes to the admin email accounts unfortunately. We're still working our way through getting all the defunct @home.com addresses updated (even though we sent out several reminders to clients that they needed to take care of this while the old address still worked). I'll bet at least 50% of clients who registered domains 2-3 yrs ago now have a different email address. For clients who registered their domains elsewhere, getting these changes done can be a nightmare.
You might wonder why I'm bothering at all since it should ultimately be the domain owners problem. What makes it our problem is when we provide the hosting for the client. Right now, we have to change the name of some of the nameservers to facilitate a move from leased servers to our owned, co-located servers and have a significant number of domains to update. What would be REALLY great is if the technical contact had the ability to make changes to both the nameservers and the tech contact info. We already have it setup to insert our own information as tech contact. Couldn't we also provide a username and password in the RWI which would allow us to manage any domain that used our info for tech contact? Sure, the client could always add us as a sub-user or forward us their login info but that's a lot of work to expect on their part. They could also change the technical contact after registering the domain anyhow (just like they could do now), but 95% of our clients prefer us to be listed as tech contact and expect that we should be able to manage these things ourselves. Any chance something like this will be possible down the road? By the way, why is the "Tech Contact Information" page in the RWI that bright green colour - it's so unlike any of the other pages? It always startles me when it loads! Have a great week all! Heather `````````````````````````````````````````````` Heather Peel The Net Now Web Services [EMAIL PROTECTED] http://thenetnow.com Web Design, Domain Registration and Web Hosting at affordable prices. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Charles Daminato Sent: Tuesday, March 19, 2002 4:03 PM To: David Denney Cc: Dave Warren; opensrs discuss Subject: RE: hijacking, AGAIN When we get a request to change the admin contact, it's typically because the current email address is out of date/not working, so we update it, and then notify the reseller (which was done in this case) to contact the registrant and sort out the (changed) username/password details. There have been thousands of such changes, it's an unfortunate reality that there was two Jason Ingrams which obfuscated the process. Charles Daminato OpenSRS Product Manager Tucows Inc. - [EMAIL PROTECTED]
