So, in other words, the information your client provided initially was less then accurate and this is less of a emergency then you claimed.
I'm not trying to be derisive, but I think tucows policy has/is working correctly. Calling people at home on the weekend or early morning hours would have been useless. ~jb > On Mon, Mar 18, 2002 at 12:22:54PM -0500, Charles Daminato wrote: > > For the record, if a fax request is made, after we do the change we send > > confirmation, AND inform the reseller to have them send the > > username/password to the current Admin contact. David Denney would > > invariably have been involved if this was the case. > > Aha! Our customer had been 'parking' this domain and had asked that we not > even setup email or hosting of any kind for it. He did not notice it had > been stolen back on April 24th, 2001! OpenSRS did send us an email, > almost a year ago, about the fax from the un-authorized Jason Ingram. We > are having the real owner fax his info to opensrs now to clear this up. > Apparently the message about the fax wasnt brought to my attention until > now for some reason ... > > > Charles Daminato > > -- > David Denney | D i m e n s i o n a l C o m m u n i c a t i o n > s | [EMAIL PROTECTED] | DSL * Wireless * ISDN * Frame * ATM * PtP * > Co-Lo | 303-285-INET voice | http://www.dimensional.com/ > [EMAIL PROTECTED] | 888-3-DIMCOM tollfree | Based in Denver, serving > the Front-Range and beyond | > > ...they can have my ssh when they pry the keyboard out of my cold, dead > hands!
