Your message of Mon, 29 Apr 2002 12:54:53 -0400:

> Since the future contact is the one paying for the transfer, they should get
> confirmation once the transfer is completed :)
>

I also agree about this, but we are NOT talking about completion here! The 
sequence is:


1. transfer approval request to admin-c at CURRENT email address
2. confirmation at Tucows web site
3. confirmation of receipt of the confirmation is sent out from Tucows to 
FUTURE email address of admin contact (gotten from the order)
4. admin-c still at current (=old) email address gets possibly a second 
transfer approval request from old registrar
5. he approves
6. domain is transferred
7. Tucows sends another email about completion of the transfer (at least you 
do for some weeks now, right?)

I only question if it is really useful/necessary to send no. 3 to the email 
address in the order instead of to the email address of no. 1. Maybe sending 
out to both would be the best approach?

We figured that no. 3 would be the excellent choice to warn the admin-c (who 
may not be the customer, but his old provider, web designer or whatever, you 
know how many domains have wrong data! not to mention the fact that we often 
insert a special alias of our own there, so that our customers are not getting 
spammed) a last time about the possible second mail coming along - however, 
this doesn't work if no. 3 doesn't go to the same email address as no. 1.

If I didn't make myself clear yet, I hope I did now :-)


Kai

--

Kai Sch�tzl, Berlin, Germany
Get your web at Conactive Internet Services: http://www.conactive.com
IE-Center: http://ie5.de & http://msie.winware.org



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