LOL ;o) Mikey
----- Original Message ----- From: "Swerve" <[EMAIL PROTECTED]> To: "opensrs discuss" <[EMAIL PROTECTED]> Sent: Friday, August 02, 2002 7:12 PM Subject: Re: Letters from Tucpws? > > > Mike: > > > > Be assured you are not making ANY enemies at Tucows. A customer sharing > > his thoughts on this list will never cause you to be an outcast. That is > > what this is for. > > > > If you want to make enemies and be an outcast at Tucows you need to > > engage in deceptive marketing or improperly block transfers or......... > > or make fun of all the animals on the Tucow's homepage. Between the > multiple cows and that dog, you might think that Pets.com has had a revival. > Then there's that massive banner ad for Radio shack. (i know, gotta keep > the revenue flowing.) > > or make fun of the huge popunder ad for the > > "best casino online". > > Y'all have a good weekend. > > Swerve > > *drink Tequila, as it temporarily reveals God. > > > > > > Regards > > > > -----Original Message----- > > From: [EMAIL PROTECTED] > > [mailto:[EMAIL PROTECTED]] On Behalf Of Mike Allen > > Sent: Friday, August 02, 2002 5:46 PM > > To: [EMAIL PROTECTED]; discuss-list > > Subject: Re: Letters from Tucpws? > > > > So this is still based on sales? Once again Ross, I remind you. Those > > guys > > are listed (As a referral) already with YOUR COMPANY because you are > > helping. Something has got to give and it is in my hopes they start to > > come > > out and express their opinions. Even those that HAVE NOT been writing me > > off > > list about this, need to come forward with this. This is our "Biggest" > > problem with this proposal! > > > > Please see where we are coming from Ross.... As much as I hate to say > > it, I > > have been made an offer to buy our domain sales site this week and I > > hate to > > sell it, but it is starting to look like a better choice at this > > point....... I have already been told I am making enemies at 2Cows, but > > I am > > simply expressing my feelings and if that is going to hurt us, they life > > goes on. I just "Pray" you see or point. I would like to be "Best of > > buds" > > at 2Cows but it seems that will not ever happen as I am looked at as a > > "Out > > Cast" for expressing our feelings and emotions.... Please, Please feel > > what > > we feel. Put your self in the "Small Guy" chair. > > > > Have a great night..... ;o) > > > > -- > > Mike Allen, 4CheapDomains.Net > > [EMAIL PROTECTED] > > http://www.4CheapDomains.Net > > (812) 275-8425 - Office > > (815) 364-1278 - Fax > > ----- Original Message ----- > > From: "Ross Wm. Rader" <[EMAIL PROTECTED]> > > To: "'Mike Allen'" <[EMAIL PROTECTED]>; "'discuss-list'" > > <[EMAIL PROTECTED]> > > Sent: Friday, August 02, 2002 10:43 AM > > Subject: RE: Letters from Tucpws? > > > > > >> K folks, here's the dirt. > >> > >> *For the time being*, the program has been modified such that sales > > will > >> be looking at including individual resellers on a one off basis. At > > this > >> point, I don't have a clear idea on what the criterion are (not > > because > >> they don't exist, but because I'm just not completely up to speed) - > > but > >> I am assuming that they are largely as discussed here a few weeks > >> back... > >> > >> - sales volumes > >> - geographic region served > >> - time as a Tucows' reseller > >> - exclusivity of business relationship > >> with Tucows > >> - number of Tucows' products resold > >> - the level of compliance issues associated with the reseller. > >> > >> Now what has changed is that in addition to sales working through > >> inclusion with *all* resellers on a case by case basis, Peter's new > >> account team has a limited pool of referrals that he and his team will > >> be working through assignment to resellers in his category (small to > > mid > >> volume...). He asked me to explicitly pass on that his list of > > referrals > >> isn't unlimited and not to be disappointed if he doesn't contact you > > on > >> this pass through (which is basically a random selection from > > resellers > >> in his category) - its quite likely that he'll accumulate another pool > >> pretty quickly. > >> > >> Further, we haven't stopped trying to figure out internally what to do > >> with this program over the longer term. Next Friday, we have a team > >> meeting (management type stuff) at which we will be discussing this > >> issue further and in the meantime, I've floated an idea that we should > >> try to automate the evaluation process as much as possible by > > comparing > >> applicant resellers to the data that we store in the SRS DB. It hasn't > >> met with any opposition thus far, but I imagine that we will refine it > >> at the meeting next week. > >> > >> Anyways, hopefully this provides you each with a bit more > > understanding > >> of where we are at on this particular issue...let me know if you have > >> any questions etc...certainly more to follow... > >> > >> In the meantime, thought for the week... > >> > >> "When I woke up this morning my girlfriend asked me, 'Did you sleep > >> good?' I said 'No, I made a few mistakes.'" > >> - Steven Wright > >> > >> Cheers all... > >> > >> -rwr > >> > >> > >> > >> > >> "There's a fine line between fishing and standing on the shore like an > >> idiot." > >> - Steven Wright > >> > >> Please review our ICANN Reform Proposal: > >> http://www.byte.org/heathrow > >> > >> > >>> -----Original Message----- > >>> From: [EMAIL PROTECTED] > >>> [mailto:[EMAIL PROTECTED]] On Behalf Of Mike Allen > >>> Sent: Wednesday, July 31, 2002 2:31 PM > >>> To: [EMAIL PROTECTED]; discuss-list > >>> Cc: Jacqueline Cook > >>> Subject: Re: Letters from Tucpws? > >>> > >>> > >>> It wasn't specific. It was simply a rough letter and didn't > >>> answer our questions etc... Just discussed her understandings. > >>> > >>> <Jacqueline quote> > >>> My understanding of the main concerns is as follows: > >>> > >>> These lists generate an important volume of customer leads > >>> for all of our resellers - big and small. You would like a > >>> clearer description of how to qualify for a list and you > >>> would like to know whom to talk with to discuss > >>> qualification. The lists provided a good way for customers to > >>> know that you are a Tucows' accredited registrar. You would > >>> like the opportunity to provide comment before major changes > >>> to process and policies are implemented. </Jacqueline quote> > >>> > >>> This is not all we are looking for, a clearer description? > >>> Would be beneficial, but we are forgetting the main point. > >>> Being treated fairly/equally.... No prejudice at all. > >>> EVERYONE gets a equal stab at that list unless you have had > >>> complaints that you can show to that specific reseller > >>> including the domain name and who filed the complaint. Then > >>> it maybe justifiable to not promote that reseller for obvious > >>> reasons. If we screw up anytime with a customer I will be the > >>> first to admit it. But I know (And I can speak for us only) > >>> that we have none and go the extra mile to keep all our customers. > >>> > >>> > >>> <Jacqueline quote> > >>> We are actively working to address these items and will > >>> announce any new initiatives as they are available. As > >>> always, you have provided us with immediate and frank > >>> feedback and ideas on how we can continue to improve. We > >>> appreciate it. </Jacqueline quote> > >>> > >>> So since we have not heard how things are progressing, does > >>> this mean nothing has been done since this letter was sent on > >>> 7/22/02 ?? We would simply like to all be given a heads up on > >>> these and get a new policy going and get it started. We > >>> joined OpenSRS because of recommendations that they were fair > >>> and treated all equally like what was done on the .US > >>> Referral list when it was launched. Since then, I have only > >>> seen that our (The Small > >>> reseller) have been treated less and less equal on all other > >>> referral lists.... Only the big guys get helped and they will > >>> always stay big because all you do is help them and not the > >>> small people. About like the government charging the rich > >>> less taxes but the rest of us more.... ;o) > >>> > >>> I am speaking for myself, but I am written to every day off > >>> list by other list members with our private discussions on > >>> this topic and all that I have been conversing with feel this > >>> way also. > >>> > >>> -- > >>> Mike Allen, 4CheapDomains.Net > >>> [EMAIL PROTECTED] > >>> http://www.4CheapDomains.Net > >>> (812) 275-8425 - Office > >>> (815) 364-1278 - Fax > >>> ----- Original Message ----- > >>> From: "Ross Wm. Rader" <[EMAIL PROTECTED]> > >>> To: "'Mike Allen'" <[EMAIL PROTECTED]>; > >>> "'discuss-list'" <[EMAIL PROTECTED]> > >>> Sent: Wednesday, July 31, 2002 11:50 AM > >>> Subject: RE: Letters from Tucpws? > >>> > >>> > >>>> I was under the impression that Jacqui followed up to my post last > >>>> week or so(??) > >>>> > >>>> > >>>> > >>>> -rwr > >>>> > >>>> > >>>> > >>>> > >>>> "There's a fine line between fishing and standing on the > >>> shore like an > >>>> idiot." > >>>> - Steven Wright > >>>> > >>>> Please review our ICANN Reform Proposal: > >>> http://www.byte.org/heathrow > >>>> > >>>> > >>>>> -----Original Message----- > >>>>> From: [EMAIL PROTECTED] > >>>>> [mailto:[EMAIL PROTECTED]] On Behalf Of Mike Allen > >>>>> Sent: Wednesday, July 31, 2002 11:06 AM > >>>>> To: [EMAIL PROTECTED]; discuss-list > >>>>> Subject: Re: Letters from Tucpws? > >>>>> > >>>>> > >>>>> Thanks Ross. Just a concern... ;o) Have you heard anything > >>>>> else (Decisions) on the referral lists yet? It's been a while > >>>>> since you said you were having a meeting about it..... > >>>>> > >>>>> Mikey > >>>>> ----- Original Message ----- > >>>>> From: "Ross Wm. Rader" <[EMAIL PROTECTED]> > >>>>> To: "'Mike Allen'" <[EMAIL PROTECTED]>; "'Derek > >>>>> J. Balling'" <[EMAIL PROTECTED]>; "'discuss-list'" > >>>>> <[EMAIL PROTECTED]> > >>>>> Sent: Wednesday, July 31, 2002 7:39 AM > >>>>> Subject: RE: Letters from Tucpws? > >>>>> > >>>>> > >>>>>> I'm going to look into this a bit further to make sure > >>> that we have > >>>>>> our processes in ship-shape shape...(or something like > > that)... > >>>>>> > >>>>>> > >>>>>> > >>>>>> -rwr > >>>>>> > >>>>>> > >>>>>> > >>>>>> > >>>>>> "There's a fine line between fishing and standing on the > >>>>> shore like an > >>>>>> idiot." > >>>>>> - Steven Wright > >>>>>> > >>>>>> Please review our ICANN Reform Proposal: > >>>>> http://www.byte.org/heathrow > >>>>>> > >>>>>> > >>>>>>> -----Original Message----- > >>>>>>> From: [EMAIL PROTECTED] > >>>>>>> [mailto:[EMAIL PROTECTED]] On Behalf Of > >>> Mike Allen > >>>>>>> Sent: Wednesday, July 31, 2002 8:09 AM > >>>>>>> To: Derek J. Balling; discuss-list > >>>>>>> Subject: Re: Letters from Tucpws? > >>>>>>> > >>>>>>> > >>>>>>> Exactly. Thank you. in the period since we have been > >>>>>>> established we have not had one support question their. They > >>>>>>> all go to our support box. If we ever did run into the > >>>>>>> problem of support stuff in the whois box, then we would > >>>>>>> contact everyone and remind them again of the > >>> procedures....... > >>>>>>> > >>>>>>> Mikey > >>>>>>> ----- Original Message ----- > >>>>>>> From: "Derek J. Balling" <[EMAIL PROTECTED]> > >>>>>>> To: "Chuck Hatcher" <[EMAIL PROTECTED]> > >>>>>>> Cc: "Mike Allen" <[EMAIL PROTECTED]>; > >>>>>>> "discuss-list" <[EMAIL PROTECTED]> > >>>>>>> Sent: Tuesday, July 30, 2002 10:40 PM > >>>>>>> Subject: Re: Letters from Tucpws? > >>>>>>> > >>>>>>> > >>>>>>>> Support requests wouldn't be going to that address. His > >>>>> customers > >>>>>>>> would be sending to their normal "support" address that > >>>>> they have. > >>>>>>>> > >>>>>>>> > >>>>>>>> > >>>>>>>> On Tuesday, July 30, 2002, at 10:16 PM, Chuck > >>> Hatcher wrote: > >>>>>>>> > >>>>>>>>> Look, I don't want to argue about how to run a business. > >>>>>>> I'll do it > >>>>>>>>> my way, and you do it yours. But I wouldn't call waiting > >>>>>>> two days to > >>>>>>>>> answer a support request going the "Extra Mile"! > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> ----- Original Message ----- > >>>>>>>>> From: Mike Allen > >>>>>>>>> To: Chuck Hatcher ; discuss-list > >>>>>>>>> Sent: Tuesday, July 30, 2002 9:13 PM > >>>>>>>>> Subject: Re: Letters from Tucpws? > >>>>>>>>> > >>>>>>>>> Exactly, but why eliminate potentially important email, > >>>>>>> when you can > >>>>>>>>> publish one and sift through it every 2 days and make > >>>>>>> sure nothing > >>>>>>>>> "Important" is coming your way? Please re-read your last > >>>>>>> email. Once > >>>>>>>>> again, we are going the "Extra-Mile" that we are not > >>>>>>> "Required"???? > >>>>>>>>> ;o) > >>>>>>>>> > >>>>>>>>> Mikey > >>>>>>>>> > >>>>>>>>> ----- Original Message ----- > >>>>>>>>> From: Chuck Hatcher > >>>>>>>>> To: Mike Allen ; discuss-list > >>>>>>>>> Sent: Tuesday, July 30, 2002 7:31 PM > >>>>>>>>> Subject: Re: Letters from Tucpws? > >>>>>>>>> > >>>>>>>>> Let me make sure I understand - I assume you're > >>>>> talking about the > >>>>>>>>> reseller contact email address (as opposed to > >>>>> technical contact). > >>>>>>>>> > >>>>>>>>> If you don't want to use email for reseller contact, > >>>>> you have the > >>>>>>>>> option of having the address not appear in the whois. > > You > >>>>>>> can use a > >>>>>>>>> url, or a phone number, or all the above, or nothing. > >>>>> My point is > >>>>>>>>> that if you DO publish an email address as a means of > >>>>>>> contacting you > >>>>>>>>> for registration support, you ought to at least skim > >>>>> through the > >>>>>>>>> messages sent to that address. If you think > >>>>> advertising an email > >>>>>>>>> address is just going to result in a lot of spam, > >>>>> then why do it? > >>>>>>>>> > >>>>>>>>> Personally, I like listing only the URL, and > >>>>> providing a support > >>>>>>>>> form on the website. > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> ----- Original Message ----- > >>>>>>>>> From: Mike Allen > >>>>>>>>> To: Chuck Hatcher ; discuss-list > >>>>>>>>> Sent: Tuesday, July 30, 2002 7:50 PM > >>>>>>>>> Subject: Re: Letters from Tucpws? > >>>>>>>>> > >>>>>>>>> Come on dude. They are sending email to a public, mostly > >>>>>>> trash box. > >>>>>>>>> Yes, their e-mail is more important with the 200 emails > > a > >>>>>>> day we get > >>>>>>>>> from scum mining the who-is to send us porno offers! > >>>>> We scan the > >>>>>>>>> trash bin a couple times a week to make sure > >>> there is nothing > >>>>>>>>> "Important" but we make sure our customers know the > >>>>> boxes (Proper > >>>>>>>>> procedures) for any issues... Are you telling me you > >>>>> have time to > >>>>>>>>> sift through 200+ trash emails a day? It is called > >>>>>>> organization and > >>>>>>>>> I definatly don't need someone telling me how to do > >>>>> it as we have > >>>>>>>>> things running quite well and I can guarantee know > >>>>> one has "Ever" > >>>>>>>>> filed a complaint against us. We go the extra mile. > >>>>> Why? We don't > >>>>>>>>> have trash mail is our way every day! > >>>>>>>>> > >>>>>>>>> Things run quite well here. Just out of curiosity, how > >>>>>>> long have you > >>>>>>>>> been a reseller? If over a year, you too would be > >>> a fine tuned > >>>>>>>>> machine from all the scum and crap on a daily > >>> basis........ > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> -- > >>>>>>>>> Mike Allen, 4CheapDomains.Net > >>>>>>>>> [EMAIL PROTECTED] > >>>>>>>>> http://www.4CheapDomains.Net > >>>>>>>>> (812) 275-8425 - Office > >>>>>>>>> (815) 364-1278 - Fax > >>>>>>>>> > >>>>>>>>> ----- Original Message ----- > >>>>>>>>> From: Chuck Hatcher > >>>>>>>>> To: Mike Allen ; [EMAIL PROTECTED] > >>>>>>>>> Sent: Tuesday, July 30, 2002 5:44 PM > >>>>>>>>> Subject: Re: Letters from Tucpws? > >>>>>>>>> > >>>>>>>>> Are you saying email from Tucows is more important than > >>>>>>> email from > >>>>>>>>> your > >>>>>>> > >>>>>>>>> customers? > >>>>>>>>> > >>>>>>>>> I hate wading through spam as much as the next guy, > >>>>> but I would > >>>>>>>>> never filter email sent to a contact address I have > >>>>>>> published to the > >>>>>>>>> public. (And I can't think of a better way for Tucows to > >>>>>>> make sure > >>>>>>>>> you keep your "public" address updated than to use it > > for > >>>>>>> critical > >>>>>>>>> updates!) > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> ----- Original Message ----- > >>>>>>>>> From: Mike Allen > >>>>>>>>> To: discuss-list > >>>>>>>>> Sent: Tuesday, July 30, 2002 3:48 PM > >>>>>>>>> Subject: Letters from Tucpws? > >>>>>>>>> > >>>>>>>>> Hi All, > >>>>>>>>> > >>>>>>>>> Hoping Charles (But I think he is on vacation?) might > >>>>> shed some > >>>>>>>>> light. Should account teams etc announcement e-mails be > >>>>>>> sent to the > >>>>>>>>> email that we have designated as, let's say > >>>>> announcements? I have > >>>>>>>>> been receiving email to our address that is listed in > > the > >>>>>>> WHOIS that > >>>>>>>>> we filter for spam! I have a bad feeling we will loose a > >>>>>>> important > >>>>>>>>> message one day if this is not changed.... > >>>>>>>>> > >>>>>>>>> Maybe we are the only one, but seems odd that SRS sends > >>>>>>> us mail to > >>>>>>>>> the address that we list in the reseller area as our > >>>>>>> WHOIS info.... > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> -- > >>>>>>>>> Mike Allen, 4CheapDomains.Net > >>>>>>>>> [EMAIL PROTECTED] > >>>>>>>>> http://www.4CheapDomains.Net > >>>>>>>>> (812) 275-8425 - Office > >>>>>>>>> (815) 364-1278 - Fax > >>>>>>>>> > >>>>>>>>> > >>>>>>>> -- > >>>>>>>> > >>>>> > > +------------------------------+--------------------------------+ > >>>>>>>> | Derek J. Balling | "You can get more with > >>>>> a kind | > >>>>>>>> | [EMAIL PROTECTED] | word and a > >>>>> two-by-four, than | > >>>>>>>> | www.megacity.org/blog/ | you can with just a > >>>>> kind | > >>>>>>>> | | word." > >>>>> - Marcus | > >>>>>>>> > >>>>> > > +---------------------------------------------------------------+ > >>>>>>>> > >>>>>>> > >>>>>>> > >>>>>> > >>>>>> > >>>>> > >>>>> > >>>> > >>> > >>> > >> > > > > >
