Thanks Ross. Just a concern... ;o) Have you heard anything else (Decisions) on the referral lists yet? It's been a while since you said you were having a meeting about it.....
Mikey ----- Original Message ----- From: "Ross Wm. Rader" <[EMAIL PROTECTED]> To: "'Mike Allen'" <[EMAIL PROTECTED]>; "'Derek J. Balling'" <[EMAIL PROTECTED]>; "'discuss-list'" <[EMAIL PROTECTED]> Sent: Wednesday, July 31, 2002 7:39 AM Subject: RE: Letters from Tucpws? > I'm going to look into this a bit further to make sure that we have our > processes in ship-shape shape...(or something like that)... > > > > -rwr > > > > > "There's a fine line between fishing and standing on the shore like an > idiot." > - Steven Wright > > Please review our ICANN Reform Proposal: > http://www.byte.org/heathrow > > > > -----Original Message----- > > From: [EMAIL PROTECTED] > > [mailto:[EMAIL PROTECTED]] On Behalf Of Mike Allen > > Sent: Wednesday, July 31, 2002 8:09 AM > > To: Derek J. Balling; discuss-list > > Subject: Re: Letters from Tucpws? > > > > > > Exactly. Thank you. in the period since we have been > > established we have not had one support question their. They > > all go to our support box. If we ever did run into the > > problem of support stuff in the whois box, then we would > > contact everyone and remind them again of the procedures....... > > > > Mikey > > ----- Original Message ----- > > From: "Derek J. Balling" <[EMAIL PROTECTED]> > > To: "Chuck Hatcher" <[EMAIL PROTECTED]> > > Cc: "Mike Allen" <[EMAIL PROTECTED]>; > > "discuss-list" <[EMAIL PROTECTED]> > > Sent: Tuesday, July 30, 2002 10:40 PM > > Subject: Re: Letters from Tucpws? > > > > > > > Support requests wouldn't be going to that address. His customers > > > would be sending to their normal "support" address that they have. > > > > > > > > > > > > On Tuesday, July 30, 2002, at 10:16 PM, Chuck Hatcher wrote: > > > > > > > Look, I don't want to argue about how to run a business. > > I'll do it > > > > my way, and you do it yours. But I wouldn't call waiting > > two days to > > > > answer a support request going the "Extra Mile"! > > > > > > > > > > > > ----- Original Message ----- > > > > From: Mike Allen > > > > To: Chuck Hatcher ; discuss-list > > > > Sent: Tuesday, July 30, 2002 9:13 PM > > > > Subject: Re: Letters from Tucpws? > > > > > > > > Exactly, but why eliminate potentially important email, > > when you can > > > > publish one and sift through it every 2 days and make > > sure nothing > > > > "Important" is coming your way? Please re-read your last > > email. Once > > > > again, we are going the "Extra-Mile" that we are not > > "Required"???? > > > > ;o) > > > > > > > > Mikey > > > > > > > > ----- Original Message ----- > > > > From: Chuck Hatcher > > > > To: Mike Allen ; discuss-list > > > > Sent: Tuesday, July 30, 2002 7:31 PM > > > > Subject: Re: Letters from Tucpws? > > > > > > > > Let me make sure I understand - I assume you're talking about the > > > > reseller contact email address (as opposed to technical contact). > > > > > > > > If you don't want to use email for reseller contact, you have the > > > > option of having the address not appear in the whois. You > > can use a > > > > url, or a phone number, or all the above, or nothing. My point is > > > > that if you DO publish an email address as a means of > > contacting you > > > > for registration support, you ought to at least skim through the > > > > messages sent to that address. If you think advertising an email > > > > address is just going to result in a lot of spam, then why do it? > > > > > > > > Personally, I like listing only the URL, and providing a support > > > > form on the website. > > > > > > > > > > > > ----- Original Message ----- > > > > From: Mike Allen > > > > To: Chuck Hatcher ; discuss-list > > > > Sent: Tuesday, July 30, 2002 7:50 PM > > > > Subject: Re: Letters from Tucpws? > > > > > > > > Come on dude. They are sending email to a public, mostly > > trash box. > > > > Yes, their e-mail is more important with the 200 emails a > > day we get > > > > from scum mining the who-is to send us porno offers! We scan the > > > > trash bin a couple times a week to make sure there is nothing > > > > "Important" but we make sure our customers know the boxes (Proper > > > > procedures) for any issues... Are you telling me you have time to > > > > sift through 200+ trash emails a day? It is called > > organization and > > > > I definatly don't need someone telling me how to do it as we have > > > > things running quite well and I can guarantee know one has "Ever" > > > > filed a complaint against us. We go the extra mile. Why? We don't > > > > have trash mail is our way every day! > > > > > > > > Things run quite well here. Just out of curiosity, how > > long have you > > > > been a reseller? If over a year, you too would be a fine tuned > > > > machine from all the scum and crap on a daily basis........ > > > > > > > > > > > > -- > > > > Mike Allen, 4CheapDomains.Net > > > > [EMAIL PROTECTED] > > > > http://www.4CheapDomains.Net > > > > (812) 275-8425 - Office > > > > (815) 364-1278 - Fax > > > > > > > > ----- Original Message ----- > > > > From: Chuck Hatcher > > > > To: Mike Allen ; [EMAIL PROTECTED] > > > > Sent: Tuesday, July 30, 2002 5:44 PM > > > > Subject: Re: Letters from Tucpws? > > > > > > > > Are you saying email from Tucows is more important than > > email from > > > > your > > > > > > customers? > > > > > > > > I hate wading through spam as much as the next guy, but I would > > > > never filter email sent to a contact address I have > > published to the > > > > public. (And I can't think of a better way for Tucows to > > make sure > > > > you keep your "public" address updated than to use it for > > critical > > > > updates!) > > > > > > > > > > > > ----- Original Message ----- > > > > From: Mike Allen > > > > To: discuss-list > > > > Sent: Tuesday, July 30, 2002 3:48 PM > > > > Subject: Letters from Tucpws? > > > > > > > > Hi All, > > > > > > > > Hoping Charles (But I think he is on vacation?) might shed some > > > > light. Should account teams etc announcement e-mails be > > sent to the > > > > email that we have designated as, let's say announcements? I have > > > > been receiving email to our address that is listed in the > > WHOIS that > > > > we filter for spam! I have a bad feeling we will loose a > > important > > > > message one day if this is not changed.... > > > > > > > > Maybe we are the only one, but seems odd that SRS sends > > us mail to > > > > the address that we list in the reseller area as our > > WHOIS info.... > > > > > > > > > > > > -- > > > > Mike Allen, 4CheapDomains.Net > > > > [EMAIL PROTECTED] > > > > http://www.4CheapDomains.Net > > > > (812) 275-8425 - Office > > > > (815) 364-1278 - Fax > > > > > > > > > > > -- > > > +------------------------------+--------------------------------+ > > > | Derek J. Balling | "You can get more with a kind | > > > | [EMAIL PROTECTED] | word and a two-by-four, than | > > > | www.megacity.org/blog/ | you can with just a kind | > > > | | word." - Marcus | > > > +---------------------------------------------------------------+ > > > > > > > > >
