> Would offering real-time access to server logs, or mirrored server logs > through a web interface or downloadable file make you feel more confident in > outsourcing to us? Anyone else agree? Are there any examples in the market > you can compare this to?
That sounds like a nightmare to implement. You would need to make sure a specific reseller could see only their customers log entries. > Do you have other requests you would require included with the service or > offered as an additional upgrade that you would need in order to seriously > consider outsourcing? Complete control over the service and near zero cost. Seriously, that is what we have now and it would be very difficult for us to throw everything away and hand control over to someone else. Someone who does not currently offer e-mail services and does not have the technical aptitude to offer e-mail services on their own would probably never consider these things as being requirements. We do.
