Jim McAtee wrote:
Which begs the question... Why the need to take all of the administrative functions of OpenSRS out of commission when the registry for .com, .net, .name, .cc and .tv goes offline for 12 hours? Why in the world does that need to affect things like DNS and email provisioning?
They are taking advantage of the registry outage to do some internal work. That's what I got from the reseller update. I'd rather they do this instead of do it separately and have two outages to keep track of and plan for.
The only answer that makes sense? Because email, dns, ssl certs are all secondary products (at best) in Tucows view and they can't be bothered with trying to keep them operating when given half an excuse to shut everything down during a very prolonged "maintenance window".
LOL--I just had a Dilbert-like vision of Tucows mgmt. sitting around and someone runs in w/a note from the registry of an outage and they all scream "Yippee! Now we can finally shut down those bothersome servers for a while and it will look like we're doing something."
From what I read, the products themselves were operating, you just couldn't provision them or, in some cases, modify the data.
Tucows must not realize how many of their customers are charged with supporting systems that MUST be maintained and operational 24x7. This is yet another reason why most of the services provided by Tucows are not yet ready for prime time and aren't being taken seriously by many of their customers.
Where was the downtime for these additional services other than that you couldn't provision or possibly modify them? Am I missing something other than my cynicism?
-- Chris Scott Adaptive Hosting Solutions, Inc. http://www.adaptivehostingsolutions.com/
