That's definitely not true for us, or for any other "agency of record". And it's a really bad way to stay in business...you always want to retain customers, it's much cheaper than finding new ones to replace the ones you've lost.
Now it is sometimes true that our designs are handed off to client-side or third-party development teams that then change the design (sometimes for good reason, often not)...that's hard to control. But when we sign a contract to produce the website for "product x", it's our practice to plan for extensibility, revision, and update, and our strategy to continue every engagement beyond the first deliverable. How about the rest of the agency folks out there? Can I get an "amen"? Dante Murphy | Director of Information Architecture | D I G I T A S H E A L T H 229 South 18th Street, 2nd Floor | Rittenhouse Square | Philadelphia, PA 19103 Email: [EMAIL PROTECTED] | www.digitashealth.com -----Original Message----- From: Matthew Nish-Lapidus [mailto:[EMAIL PROTECTED] Generally an agency will churn out work and never look at it again.. so your first attempt is the final product. ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://gamma.ixda.org/unsubscribe List Guidelines ............ http://gamma.ixda.org/guidelines List Help .................. http://gamma.ixda.org/help
