On Nov 27, 2007, at 9:50 PM, Robert Hoekman, Jr. wrote:

> You do need something to document the activity, but I don't see how  
> a persona is the best way to do this.

What would you recommend? Personas, in this case, could be a very  
efficient artifact to document both the activities and behaviors of  
the person taking the blood test as well as the one who's donating the  
blood or having the blood drawn.

I can't speak for others, but our model packs a lot of very useful  
information into one page.
http://www.slideshare.net/toddwarfel/data-driven-design-research-personas


Cheers!

Todd Zaki Warfel
President, Design Researcher
Messagefirst | Designing Information. Beautifully.
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